What we’re working on
This timeline outlines the plan for our 2023 voice-of-the-customer (VOC), voice-of-the-utility (VOU), and voice-of-the-employee (VOE) studies. More information about the studies is available from the topical sections below.
2023 projects
Q1
VOU
Q2
Q3
VOU
Requires participation from utilities, such as providing a customer list or completing a survey
