We’re a solutions-based research, consulting, and data science firm that has been a change agent in the utility sector for over 30 years.

How we help utilities and cities save the world

We’re committed to a sustainable future. Through our research, consulting, and data science services, we help future-focused utilities and cities across the US and Canada:

Build decarbonization, electrification, and technology strategies
Design cost-effective efficiency programs that appeal to customers
Reduce operational costs
Increase business and residential customer satisfaction

Ready to see us in action? Here are a few examples of our recent work.

Utility websites are more mobile friendly and accessible than ever: Findings from the E Source 2021 Website Benchmark

6 DSM program types that benefit from AMI

Are your smart thermostat DR programs taking customers by surprise? Trust-building communication strategies

Arguing about which clean mobility tech to support is slowing progress

How do utility customers really feel about renewable energy?

Small and midsize business customers desire energy reliability and trustworthiness

Large business customers desire energy reliability and effective emergency communications

E Source acquires WSO, enhances capabilities for water utilities

Utility risk management: Why ‘the way we’ve always done it’ is now the riskier approach

How well do you know the next wave of EV buyers?

The new batterification macrotrend and our battery market forecast

What we cover

E Source offers end-to-end consulting, data science, and advisory services in the areas of:

Program innovation

Design and execute cost-effective next-generation programs that optimize grid resources, keep rates low for customers, and deliver on customers’ needs

Customer experience transformation

Prioritize and execute the right customer experience initiatives

Grid and asset optimization

Leverage the power of data and machine learning to optimize performance across your power-delivery operations

Technology planning and implementation

Maximize the effectiveness of your technology investments

How we deliver

We help utilities solve problems, make business decisions that serve their customers well, and give them the competitive advantage and intelligence they need to succeed.

Consulting

For leaders who are looking to improve operational efficiency, implement cost-saving technologies and processes, and improve the customer experience, our utility consultants will provide the experience and execution to make sure you succeed.

Data science

We put your data to work using advanced AI software to make data-driven decisions that deliver measurable business results.

Research and advisory

With our enterprise-wide memberships, you always have an E Source expert, years of industry research, and innovative ideas at your fingertips.

Events and networking

Our events put you in the same (virtual) room with other professionals who are dealing with the same issues you are.

We know your business and it shows

Electric and gas utilities

Helping you think differently, make data useful, and learn from the best ideas in the industry

Water utilities

Advancing business and technology solutions that enhance operations and benefit your customers

Cities

Supporting strong communities through the deployment of smart technologies

Utility partners

Helping vendors become trusted utility partners

We have over 500 members and clients in the E Source network—tap into our experts and your peers.

Our customers count on us for proven expertise, thought leadership, market research, data science services, and a network of industry professionals.

We’re a solutions-based research, consulting, and data science firm that has been a change agent in the utility sector for over 30 years.

How we help utilities and cities save the world

Episode 4: How our heartbeats can help create better EV ads

Grid integration will make or break transportation electrification

How utilities are structuring effective incentives for battery storage

Getting started and making progress on your smart city journey

Utility websites are more mobile friendly and accessible than ever: Findings from the E Source 2021 Website Benchmark

6 DSM program types that benefit from AMI

Are your smart thermostat DR programs taking customers by surprise? Trust-building communication strategies

Arguing about which clean mobility tech to support is slowing progress

How do utility customers really feel about renewable energy?

Small and midsize business customers desire energy reliability and trustworthiness

Large business customers desire energy reliability and effective emergency communications

E Source acquires WSO, enhances capabilities for water utilities

Utility risk management: Why ‘the way we’ve always done it’ is now the riskier approach

How well do you know the next wave of EV buyers?

The new batterification macrotrend and our battery market forecast

What we cover

Program innovation

Customer experience transformation

Grid and asset optimization

Technology planning and implementation

How we deliver

Consulting

Data science

Research and advisory

Events and networking

We know your business and it shows

Electric and gas utilities

Water utilities

Cities

Utility partners

We have over 500 members and clients in the E Source network—tap into our experts and your peers.