E Source - Powering What's Next

E Source provides customer-focused research, analytics, and consulting for the utility industry.

All utility employees are invited to the virtual E Source Forum October 6–7, whether you’re a member or not.  ||  We hope you’ve enjoyed our free COVID-19 content. After August 15, you’ll need to be a member to access this research.

How we deliver

Annual membership services

Your entire company can access our reports and market research, ask our experts unlimited questions, and join our peer networking events.

Learn more about membership

Consulting and advisory services

We pair you with a team of experts to solve your specific problem.

Learn more about consulting

Data science services

We help you meet your evolving data management and analytics needs so that you can make the best choices for your business.

Learn more about data science

What we cover

We understand utilities because we've made them our business for more than 30 years. We are experts in these topics:

Account management

Corporate communications

Customer care

Customer experience

Distributed energy resource strategy

Efficiency and demand response

End-use and emerging technology

Innovation and design thinking

Marketing

Smart cities

Technology implementation and optimization

Web and mobile

Recent content



Corporate goodwill during COVID-19

Utilities support the Black Lives Matter movement, and so does E Source

Optimizing the new-construction experience for utilities and their partners

Advancing the evolution of incentive design

Utilities expect fewer savings during COVID-19 but have the same goals

How to make your online payment feature more customer-friendly

How to use predictive data science to plan for utility operations post-COVID-19

How small business DSM programs are responding to COVID-19

What utilities can do to positively affect their communities post-COVID-19

How to pay your utility bill during COVID-19

What’s your utility doing for customers, employees, and your community during COVID-19?

The E Source Podcast: Covering the latest in utility trends, best practices, and critical issues

Innovation and emerging tech: Let the best idea win

Decarbonization: The defining utility trend of the next decade?

Stop calling electric vehicle rates “time-of-use”

Who benefits from beneficial electrification?

Upstream program designs for different DSM measures

Who we help

We partner with hundreds of energy companies across the US and Canada.



AEP Ohio
Austin Energy
BC Hydro
ComEd - An Exelon Company
Con Edison
Dominion Energy

Duke Energy
Florida Power and Light
Hydro Quebec
Independent Electricity System Operator
LG&E and KU Energy
Maryland Gas & Electric




How we help

Simply put, we help utilities solve problems, make business decisions that serve their customers well, and give them the competitive advantage and intelligence they need to succeed.



Ready to talk?

Let's create the right package for you!

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