Our utility members tap into our library of research, best-practice advice, regulatory data, and industry experts to design a cost-effective energy portfolio. We help you leverage data to achieve innovations across your enterprise.
We help utilities
With our expertise in their corner, our utility members:
- Meet their targets related to energy efficiency, demand response, renewable energy, and electrification
- Fill their portfolio with the most effective technologies and measures
- Design top-notch customer-facing strategies for distributed energy, electric vehicles, and electrification
- Use our residential and business customer market research to reach the right customers with the right offerings
- Reduce customer acquisition costs by adopting best-in-class marketing and communications strategies and tactics
Examples of our work
Explore our independent data and research; use it to build your next business case or launch your next successful program.
Best practices for cost-effective DSM programsRead more
Upstream program designs for different DSM measuresRead more
Voice control changes everything: Why utilities should care about virtual assistantsRead more
The electrification framework that benefits customers, the grid, and the planetRead more
Mopping up the solar spill: Using optimized managed charging to absorb excess solar generationRead more
Are you recommending the right products and services to your large business customers?Read more
End-to-end program expertise
No matter where you are in the program cycle—creating, implementing, managing, or evaluating—we can help.
Design cost-effective next-generation energy-efficiency, demand-response, and decarbonization programs
Pilot new technologies
Choose the right measures for your programs and develop optimal savings assumptions
Develop a business case for these measures and meet your targets
Get the data you need to present your portfolio to regulators and governing bodies
Segment your customer base to offer the right programs to the right customers
Create relevant messages that will resonate with your target audiences
Compare your program’s performance to that of industry-leading programs
Introducing E Source OneInform, our industry-leading machine-learning product suite
By providing a deep understanding of each individual customer, OneInform revolutionizes the way utilities manage and develop the next generation of customer programs. It combines hundreds of unique data points, starting at the smart meter level, and uses proprietary algorithms to help you identify the right programs for the right customers, simulate program and grid impacts, craft the appropriate messaging to cause individuals to engage, and implement automation to continuously improve your efforts.
OneInform can help you optimize your program portfolio, especially related to distributed energy resources, billing and payment programs, and electric vehicles.
What our customers say
E Source’s customer market research, best practice insights, and expert guidance have been extremely helpful to our understanding of the customer, in improvements to our tools and resources, and specifically this year to our new web page on battery storage. We really value E Source’s responsiveness to our questions, and the opportunity to collaborate with their experts and utility peers on solar and other DER-related topics.
E Source has made my job easier, faster, and better because it’s expanded my resource pool.
—Seattle City Light
We’re on your team
Let’s schedule a time to talk about what you’re working on and how we can help.