Our utility clients tap into our library of actionable research and best-practice advice, voice-of-the-customer market research, and industry experts to design and implement cost-effective energy portfolios.
We help utilities throughout the portfolio cycle
No matter where you are in the program cycle—creating, implementing, managing, or evaluating—we can accelerate:
Meeting your targets related to energy efficiency, demand response, renewable energy, and decarbonization with next-generation programs
Filling your portfolio with the most effective technologies and measures and developing optimal savings assumptions
Presenting a data-backed portfolio to regulators and governing bodies
Reducing customer acquisition costs by segmenting your customer base to offer the right programs to the right customers
Comparing your program’s performance to that of other utilities
Ensuring customer satisfaction by bringing in the voice of the customer through market research, ethnographic research, journey mapping, and design thinking
Examples of our work
Explore our independent data and research. Use it to build your next business case or launch your next successful program.
The electrification framework that benefits customers, the grid, and the planetRead more
Upstream program designs for different DSM measuresRead more
Voice control changes everything: Why utilities should care about virtual assistantsRead more
Mopping up the solar spill: Using optimized managed charging to absorb excess solar generationRead more
E Source hot topics: Optimizing residential battery storage programs and prepay programsRead more
E Source hot topics: Building-electrification and indoor agriculture efficiency programsRead more
How using ethnographic research and design thinking ensures program successRead more
Using data science to rethink customer programs: A fireside chat with the Institute for Electric InnovationRead more
Our program innovation memberships
Demand-Side Management Service
Take the guesswork out of program design, implementation, and evaluation. Optimize and innovate your energy-efficiency and demand-response programs to achieve cost-effective energy and demand savings.Learn more
Distributed Energy Resource Strategy Service
Develop effective, scalable distributed energy resource and electrification programs that meet your unique policy and organizational objectives.Learn more
Technology Assessment Service
Stay abreast of innovative demand-side management, distributed energy resource, and decarbonization technologies that boost your portfolio’s adoption potential and ability to meet your objectives.Learn more
DSM and Measure Insights tools
Explore and compare portfolio and program-level information on spending, electric/gas savings, cost-effectiveness, participation, and plan-versus-actual performance. Benchmark measure inputs, build accurate energy-savings forecasts, identify data abnormalities for evaluation purposes, and quickly respond to time-consuming regulatory data requests.Learn more
Our program innovation consulting services
When you need solutions tailored for your service territory, our consulting team can help you:
Develop program strategies
Bring in the voice of customer
Integrate programs and technologies
Study market potential
Implement marketing and targeting techniques
Our program innovation data science services
E Source OneInform is a machine-learning product suite that combines hundreds of unique data points, starting at the smart meter level. It uses proprietary algorithms to help you identify the right programs for the right customers, simulate program and grid impacts, craft the appropriate messaging to cause individuals to engage, and implement automation to continuously improve your efforts.
OneInform can help you optimize your program portfolio, especially related to distributed energy resources, billing and payment programs, and electric vehicles.
What our customers say
E Source’s customer market research, best practice insights, and expert guidance have been extremely helpful to our understanding of the customer, in improvements to our tools and resources, and specifically this year to our new web page on battery storage. We really value E Source’s responsiveness to our questions, and the opportunity to collaborate with their experts and utility peers on solar and other DER-related topics.
E Source has made my job easier, faster, and better because it’s expanded my resource pool.
—Seattle City Light
We’re on your team
Let’s schedule a time to talk about what you’re working on and how we can help.