E Source blends industry-leading research, predictive data science, and solution services to help utilities make better decisions to support their customers, their bottom line, and our planet. With a commitment to practical innovation, we use more than three decades of utility-focused experience and our unique solution set to help clients achieve their goal of becoming the Sustainable Utility.
Our mission
At E Source, we’re dedicated to building a sustainable future in partnership with utilities and to helping every utility do the hard work it takes to become the Sustainable Utility. We help our clients succeed by adopting goals that may seem at odds with one another:
- Environmental responsibility: Achieving economy-wide carbon neutrality and eliminating waste
- Reliability and resiliency: Delivering safe, continuous, and consistent service in the face of increasing volatility
- Customer equity: Understanding individual customers to ensure all benefit equitably from new investments and that services are affordable
- Financial stability: Achieving a bottom line that affords capital and operational expenditures while enabling innovation and giving back to our communities
With our clients, we create a roadmap for specific strategies that will help them reimagine customer engagement and transform grid and delivery system performance.
Learn more about how our Digital grid solutions can accelerate your journey to becoming a Sustainable Utility.
Read more about our Digital grid solutionsOur history
In 1986, Rocky Mountain Institute (RMI) founders Amory and Hunter Lovins started E Source with the goal of partnering with utilities to help their customers save electricity. Their novel approach defined the art of electric end-use efficiency—better known as energy efficiency.
Working with utilities to create and implement energy-efficiency programs, E Source quickly realized that it had to understand the customer side of these programs. That naturally meant an expansion of E Source’s work to include market research, customer experience, marketing, and communications.
Nearly 35 years later, we’re still helping electric, gas, and water utilities solve their efficiency problems, but we’re taking a different approach. In today’s world, it’s not just about providing a reliable commodity. Utilities must also understand customers’ desire for comfort, productivity, self-reliance, environmental benefits, and security. This creates a need for much more sophisticated data models, predictive data science, and hands-on implementation solutions. To become an even stronger partner with utilities, E Source acquired a number of companies since 2020 that increase our ability to meet your most pressing needs.
Our leadership
Our leaders and advisors have decades of diverse experience in guiding utilities through their toughest customer-related challenges.
Meet our leadership team