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Most recent content on this topic
Applying an Audience of One approach to better understand and serve LMI customers
Filomena Gogel | December 1, 2022
The E Source Audience of One approach helps utilities build relationships with customers on an individual basis, connecting the right programs to the right audience by understanding behavior. Join us to see how we used this approach to design solutions for low- and moderate-income (LMI) customers.
Online event
Key learnings from the E Source Forum 2022
Rachel Reiss Buckley | November 9, 2022
Learn how the E Source Forum 2022 empowered utilities on their path to becoming a Sustainable Utility. Our thought leaders will share takeaways from each track and provide actionable advice related to equity, mobility, customer experience, marketing, programs, and distributed energy resources.
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Working Together for an Equitable Energy Future
Ben Nathan | August 25, 2022
Watch the recordings and download the presentations from the 2022 Equity in a Clean Energy Economy workshop.
Online event
A battery costs how much? Understanding battery pricing with the E Source Battery Cost Model
Sam Jaffe, Ben Campbell | July 19, 2022
Batteries have become an integral part of the electricity grid. The E Source Battery Cost Model is a tool that clarifies current and future battery prices. Tune in to learn how your utility can make well-informed decisions about battery procurement by using the E Source Battery Cost Model.
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Optimizing vegetation management: Why data allows us to make better decisions than ever before
Tom Martin | June 8, 2022
Learn how utilities can lower operations costs and improve reliability by applying predictive data and machine learning to vegetation management. With data science, utilities will also minimize problems from unplanned work and ultimately improve safety and customer satisfaction.
Online event
Is performance-based regulation the future of the utility business model?
April 27, 2022
Cost-based regulation can conflict with a utility’s modern energy goals that incorporate economic, environmental, and societal priorities. In this webinar, we’ll explain how performance-based regulation can help utilities meet these complex goals while delivering value to shareholders.
Online event
Battery market forecast to 2030
Rachel Reiss Buckley | December 9, 2021
In this webinar, you’ll gain perspective about the battery market, including growth forecasts, inhibitors of growth, and battery applications with the most potential. Learn the implications for utility programs, battery investments, grid reliability, and electric transportation growth.
Online event
Improving your customers’ outage experience
Eryc Eyl | September 15, 2021
An electric outage is a moment of truth for utilities and their customers. Join this exchange to learn how to transform an outage from an experience that dissatisfies customers to one that builds greater satisfaction and loyalty.
Online event
Brand storytelling on social media
Jessica Bailis | October 13, 2021
Storytelling is a powerful method for engaging customers, and social media is an effective channel to tell those stories about your brand. Join this exchange to learn about social media trends and industry best practices for storytelling.
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