Online event
Most recent content on this topic
Redefining the low-income customer experience
Lisa Markus | May 16, 2019
Join us for this one-hour web conference to learn how companies use market research, segmentation, customer journey mapping, innovative marketing techniques, and internal alignment to better understand and support low-income customers.
Online event
Business Energy Advisor: Essential online resource for your business customers
Devin Fink | May 14, 2019
Looking for online resources for business customers? Does your business contact center staff need industry expertise? Is your marketing team looking for new ways to engage with commercial customers? Business Energy Advisor has you covered.
Online event
From bill to payment: Improving the customer experience
Melanie Wemple | April 2, 2019
For many customers, billing and payment interactions define the customer experience; it can be the only communication a customer has with their utility. Join us for a one-hour web conference to learn how two utilities are redesigning their billing and payment experiences with the help of E Source.
Online event
Engaging employees in customer experience: Lessons from beyond the utility world
Eryc Eyl | April 23, 2019
What does it take to become truly customer-centric? How can utilities engage every employee to create an exceptional customer experience? What can utilities learn from other industries? Go beyond broadcasting, bribing, and badgering with an award-winning leader in employee and customer experience.
Online event
How to win new business with utilities
February 28, 2019
In this web conference, we'll share the process for how to track down upcoming demand-side management (DSM) dollars. We'll also share what signals to look for and where to focus your team's efforts so you can grow your DSM business with utilities.
Online event
Measure Insights user training
Rachel Reiss Buckley | February 11, 2019
Learn how to navigate through the newest dashboard in E Source Measure Insights. The TRM Values dashboard contains all the data to compare measures across multiple technical reference manuals.
Online event
Innovation Showcase: Focus on Blue Pillar
Matthew Burks | August 22, 2018
The third presentation in the Innovation Showcase series of the E Source Utility Innovation Partners Program features the CEO of Blue Pillar. Don't miss this opportunity to learn how Blue Pillar is helping businesses become more energy efficient, resilient, and self-sufficient.
Online event
The future of farming: Current developments in indoor agriculture
Bryan Jungers | July 26, 2018
Farmers are increasingly moving their operations indoors. From vertical farms in urban environments to warehouses full of cannabis or fully automated greenhouses, agriculture as we know it is being revolutionized. Come learn more about the current developments in this exciting industry.
Online event
Innovation Showcase: Focus on Virtual Peaker
Matthew Burks | June 19, 2018
This second presentation in the Innovation Showcase series of the E Source Utility Innovation Partners Program features Virtual Peaker, a real-time control system in the cloud that operates and optimizes any smart device.
Online event
Radically redesign your utility’s customer bill using design thinking
Bill LeBlanc | June 26, 2018
Through recent ethnographic research, E Source revealed major conflicts between how utilities design their bills and the information customers want. We've transformed the bill redesign process and are looking for utilities to partner with us for their redesign efforts. Sign up to learn more.
Online event
