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At the E Source Forum 2019, we interviewed some of our session speakers about key points in their presentations.

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Goals around sustainability, renewables, and clean energy are becoming more prevalent among business customers. Utilities have to figure out how they can best help their largest business customers achieve their corporate energy goals.

This session featured energy managers from Cisco and IBM. Chris Conrad, account management director at Xcel Energy, presented the utility point of view. We asked him a few questions about the panel discussion:

  • How does Xcel Energy use business advisory panels to learn about customer needs? (0:11)
  • Can you describe your Certified Renewable Percentage program? What’s the benefit to large customers? (0:55)

Check out his video responses below.

Contributing Authors

Manager, Customer Engagement Solutions

Devin Fink works closely with our members to help them maximize their business customer relationships. He conducts member training and onboarding,...