The perks of being a member
When you’re a member of the E Source Corporate Communications Service, we’ll help you stay future-focused and deliver on your vision in ways that strengthen your brand and your overall customer satisfaction. We’ll give you insights about your customers’ perception of your brand, share best practices from other industry brand campaigns, and make recommendations that are specific to your campaign materials. With the service, you get:
- Feedback and recommendations for your brand campaigns from our team of analysts and our in-depth research on communications topics
- Access to our growing collection of survey data, filterable by location and demographics, to help you benchmark and prioritize brand-building strategies
- A better understanding of how your overarching communications strategy compares to other utilities’ when it comes to brand and reputation measurement, employee engagement, infrastructure communications, and more
Ask our experts unlimited questions
Answers from our experts can help you craft communications that boost your customers’ perception of your brand and reputation, increase their satisfaction, help them understand rate increases and how the industry is changing, or change their behaviors around safety. We’ll also answer questions about internal messaging and the operations and organizational structures of corporate communications departments. Learn more about our Ask E Source program (PDF).
Access our library of research
Make the most of your brand with our growing library of industry- and customer-based research on corporate communications topics.
Use our exclusive brand-related tools
In the E Source Brand Insights Centers for the US and Canada, you’ll find thousands of residential customer survey responses across four years and more than 45 variables related to brand perception and overall satisfaction. Search Energy AdVision, our database of more than 900 brand-related advertisements, to get ideas for your next brand campaign.
Attend our free marketing- and communications-focused events
Collaborate and interact with industry experts and your peers at topically relevant meetings and web conferences such as the Social Media Summit, as well as our annual E Source Forum. Recent topics include how to improve brand perception through brand journalism sites and how to train employees on your social media policy.
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