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Aligning the non-energy benefits of utility programs with health outcomes
March 8, 2023
Join us to learn about emerging research on the connection between our energy system and our communities’ health outcomes. We’ll explore how the utility sector is incorporating non-energy benefits (NEBs), like health impacts, into program evaluations to drive more-equitable outcomes.
Online event
EV temperature check: Are utilities ready for the incoming EV wave?
Paige Martin Cox | February 23, 2023
Utilities are facing a once-in-a-century opportunity—or challenge—to integrate electric transportation into their program portfolios and onto the grid. Customer awareness of and interest in buying EVs has never been higher. Are utilities prepared to keep up with the demand?
Newsletter
Strategies for income-qualified program enrollment and customer eligibility
Ben Nathan | March 13, 2023
Join this exchange to learn how to optimize customer eligibility, qualification, and verification strategies to encourage enrollment in your programs for low- and moderate-income customers.
Online event
Modernizing the CIS to facilitate a small utility’s big dream to improve the customer experience
February 16, 2023
This case study explains how the E Source Solution Services team helped a utility achieve its big dream of modernizing its CIS and improving the customer experience.
Case study
Letting data do the work to better understand customers and their energy needs
February 16, 2023
This case study explains how the E Source Data Science team helped a midwestern utility understand customers as an Audience of One to better meet their energy needs.
Case study
Rev up your mobility strategy
Rachel Buckley | March 22, 2023
With changes in policy, funding, regulations and customer demand, how do you maintain your transportation electrification plan and keep your team fueled up? Let us help you stay on top of the latest mobility trends, funding opportunities, team structures, and planning scenarios.
Online event
2025 Contact Center Performance study questionnaire
July 22, 2025
Interested in participating in the E Source 2025 Contact Center Performance study? We’ll help you better understand your utility’s performance related to operations, channel interactions, agent staffing, KPIs, QA, and more.
Study
Crafting a winning WaterSMART Water and Energy Efficiency Grant application for an AMI deployment
February 8, 2023
This case study explains how the E Source Technology Planning and Implementation Consulting team helped craft a winning WaterSMART Water and Energy Efficiency Grant application for a multicommodity utility's AMI deployment.
Case study
(DEFG) BTM: Navigating the beyond-the-meter regulatory waters
Jamie Wimberly | February 1, 2023
Join us for this quarterly update from the Meenan P.A. firm on home service contract and utility channel service contract regulation and legislation affecting members of the Beyond the Meter Working Group. The update will focus on state legislation and regulation, with additional federal insights.
Online event
