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Uncompromising high-performance thermal protection in battery energy storage systems with GORE battery insulation technology
Seth Miller, Ben Campbell | November 18, 2025
This white paper demonstrates how a new developmental technology known as GORE Battery Insulation provides a mechanically stable thermal barrier that maintains excellent protective properties even under severe compression and at elevated temperatures.
White paper
Findings from the 2025 State of the Utility Customer survey
Jamie Wimberly, Patrick Woodworth | December 18, 2025
The E Source 2025 State of Utility Customer survey looks at customer sentiment toward their utility. Join us at a webinar to learn more about key customer concerns, like paying their utility bills, and customers’ ranking of their utilities in terms of customer service.
Online event
Top learnings from the Fall 2025 Customer Energy Solutions Leadership Council
Brenen Riggs, Claire Mills | November 7, 2025
Learn about the hot topics of discussion from the fall Customer Energy Solutions Leadership Council.
Report
Achievements in Customer and Employee Experience: 2025 honorees
Laurie Day | October 15, 2025
We’re honoring the 2025 winners of the E Source Website Benchmark Award of Excellence and the Customer and Employee Experience Awards. These awards highlight utilities that create excellent experiences for their customers and provide a supportive and engaging workplace for their employees.
Report
Utility Award winners honored for excellence in customer experience and advertising innovation at 2025 E Source Forum
October 10, 2025
E Source, a customer, grid, and technology solutions company focused on the utility sector, recognized leading utility initiatives at the 2025 E Source Forum, held October 6-8 in Denver, Colorado.
Press release
Utility websites in US and Canada expanding language options, E Source study finds
October 13, 2025
CPS Energy and Xcel Energy ranked top in the 2025 E Source Website Benchmark, which evaluated 94 public-facing utility websites for usability and feature availability.
Press release
Utility Ad Awards Contest winners 2025
Kyle Rodriguez | October 15, 2025
View the winners of the E Source 2025 Utility Ad Awards Contest.
Report
Energy reliability remains top priority for utility business customer satisfaction, E Source study finds
Kara Perkins | October 1, 2025
WEC Energy Group and Clark Public Utilities earned top ranks in the study designed to evaluate energy providers across nine key utility attributes.
Press release
How Arizona Public Service improves wildfire response through collaboration
September 24, 2025
This case study explains how the E Source IWRMC helps utilities improve wildfire response through collaboration.
Case study
E Source acquires CF Power to expand grid modernization and engineering capabilities
Adarsh Nalam | September 23, 2025
The acquisition enables E Source to help clients safely and efficiently connect new power generation sources to the grid—an increasingly critical capability as utilities expand non-hydrocarbon capacity to meet rising demand from data centers and sustainability goals.
Press release
