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What do your residential customers think about electrification?
Liza Minor, Paige Martin Cox | October 29, 2024
The E Source Residential Electrification Survey explores customer interest, readiness, and knowledge around electrification technologies. Learn what homeowners think about fuel-switching, what they understand about electrification, and what motivates them to buy new technologies.
Ebook
Transforming engineering and construction for better customer experience
September 9, 2024
This case study explains how E Source helped a municipal electric utility transform its engineering and construction, resulting in a $60 million increase in CIAC revenue with a 50% reduction in overtime and truck rolls.
Case study
E Source strengthens consulting business unit with appointment of Jeremy Klingel as president of Solution Services
Adarsh Nalam | August 22, 2024
This press release announces the appointment of Jeremy Klingel as president of Solution Services at E Source.
Press release
Smarter storm preparation: Predictive insights with Alabama Power
David W. Huffstutler, Jesse Woods, Kyle Decker, Kyle Shoff | September 11, 2024
As extreme weather events become more frequent, utilities are adopting advanced tools for better preparation and response. Join us to learn about Alabama Power’s predictive, data-driven approach to outages, resource allocation, and asset assessments throughout the storm life cycle.
Online event
E Source Forum 2025
October 6, 2025
Learn more and register for the 2025 E Source Forum.
In-person event
From meter reading to business leading: Using AMI to modernize utility operations
July 19, 2024
This case study explains how the E Source Consulting team helped an East Coast utility move from a traditional meter-focused operation to a data-driven Smart Meter Operations Center.
Case study
A Northeastern utility implements a data-driven vegetation management solution
July 1, 2024
This case study explains how the E Source Data Science team helped a Northeastern utility deploy a risk-based vegetation management solution that delivered a 14% improvement in System Average Interruption Frequency Index (SAIFI).
Case study
Utility improves storm outage prediction accuracy by 20%
October 14, 2024
This case study explains how E Source Data Science helped a Northeastern utility reduce storm response costs by 25%.
Case study
Improve credit and collections operations
Bob Cooke, Jeffrey Daigle | July 24, 2024
In this webinar, we’ll discuss innovative approaches for improving your credit and collections efforts and arrears management. We’ll also share insights into the shifting consumer landscape.
Online event
The energy assistance customer journey: Mapping and improving the experience for low-income customers
Jamie Wimberly, Rachel Cooper, Ben Nathan, Lisa Schulte, Katie Ruiz | June 13, 2024
Join us to learn how you can use customer journey mapping to better understand the current customer journey and improve the low-income customer experience. We’ll discuss what everyone involved can do to make a difference, including utilities, agency partners, and customers.
Online event
