Public
Most recent content on this topic
Utility improves storm outage prediction accuracy by 20%
October 14, 2024
This case study explains how E Source Data Science helped a Northeastern utility reduce storm response costs by 25%.
Case study
Improve credit and collections operations
Bob Cooke, Jeffrey Daigle | July 24, 2024
In this webinar, we’ll discuss innovative approaches for improving your credit and collections efforts and arrears management. We’ll also share insights into the shifting consumer landscape.
Online event
The energy assistance customer journey: Mapping and improving the experience for low-income customers
Jamie Wimberly, Rachel Cooper, Ben Nathan, Lisa Schulte, Katie Ruiz | June 13, 2024
Join us to learn how you can use customer journey mapping to better understand the current customer journey and improve the low-income customer experience. We’ll discuss what everyone involved can do to make a difference, including utilities, agency partners, and customers.
Online event
Revenue recovery and credit risk prevention
April 29, 2024
This case study explains how E Source helped a West Coast utility transform its revenue recovery and credit risk prevention strategy, recovering $44.7 million in direct revenue.
Case study
CC&B application upgrade and migration
April 29, 2024
This case study explains how E Source helped one of the nation's largest investor-owned utilities shorten its disaster recovery time from 24 hours to under 4 hours with a CC&B application upgrade.
Case study
How much do batteries cost in 2024?
Ben Campbell, Shawn Wasim | June 20, 2024
The E Source Battery Next Forecast Database is an industry-leading tool to help utilities better understand the current and future state of the battery market. Join this webinar to learn more about the tool and where we expect pricing to go for the rest of 2024.
Online event
E Source completes Phase 1 of Integrated Energy Data Resource Platform for the State of New York, begins work on Phase 2
Adarsh Nalam | April 24, 2024
This press release announces the completion of Phase 1 and start of Phase 2 of E Source’s work on the Integrated Energy Data Resource Platform for the State of New York.
Press release
Demand-charge mitigation strategies for EV chargers
April 23, 2024
This case study explains how the E Source mobility experts helped the Transportation Energy Institute navigate demand-charge mitigation strategies for EV chargers.
Case study
Managing the affordability crisis
Jamie Wimberly, Bob Cooke, Tom Martin | June 6, 2024
The traditional approaches to keeping customers current and out of debt aren’t working as intended. We’ll be discussing alternative approaches to arrearage management, as well as how to use data science to be much more proactive and precise.
Online event
