NOTE: This event has already taken place. See below for recording and event description.
Download the slides | Refreshing the way we bill: Prepay energy customer survey (PDF)
Prepay energy is a billing alternative that has a proven track record of providing energy savings, recovering arrears, and improving customer satisfaction. Despite its benefits, it is still an uncommon billing option in most of the US and Canada. Join us for a webinar where we'll walk through the details of the annual customer survey of Prepay Energy Working Group and what the findings mean for the utility industry.
This webinar will cover:
- What prepay energy is and its benefits
- Customer interest level in prepay energy
- What kind of messaging resonates with customers
Speaker:
Jamie Wimberly, Senior Vice President, Utility Customer Strategy, E Source
Questions about this event? Send us a message.
