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Forging a path to a brighter energy future for all
Ben Nathan | October 27, 2022
Energy equity continues to be the priority for many in the utility industry. And we don’t expect these important efforts to lose momentum any time soon. Let’s reflect on what the utility industry has accomplished so far, based on each element of the E Source energy equity framework.
Newsletter
Key learnings from the E Source Forum 2022
Rachel Reiss Buckley | November 9, 2022
Learn how the E Source Forum 2022 empowered utilities on their path to becoming a Sustainable Utility. Our thought leaders will share takeaways from each track and provide actionable advice related to equity, mobility, customer experience, marketing, programs, and distributed energy resources.
Online event
Use the 6 Es framework to improve the employee experience
Liza Minor, Paige Martin Cox | October 19, 2022
In this report we summarize the key findings from the E Source 2022 Utility Employee Experience Survey, where utility contact center employees rated their organization’s ability to deliver on the 6 Es framework. Utilities that participated in the 2022 survey can view the full survey results.
Report
8 storytelling frameworks for utilities
Hailey Walker | September 30, 2022
Storytelling is an important tool to help your utility connect with its residential and business customers’ values, senses, and emotions. Use these eight frameworks to get started.
Ebook
Announcing the winners of the E Source 2022 Utility Ad Awards Contest
Sannie Sieper | September 15, 2022
This press release announces the winners of the 2022 E Source Utility Ad Awards Contest. E Source recognized winners for generating impressive results in brand awareness, website traffic, and program participation, while maintaining an innovative design.
Press release
Working Together for an Equitable Energy Future
Ben Nathan | August 25, 2022
Watch the recordings and download the presentations from the 2022 Equity in a Clean Energy Economy workshop.
Online event
5 tips for creating an effective high-bill alert program
Dannah Moore, Lisa Schulte | August 30, 2022
High-bill alerts let your customers know when they’re likely to have a costly bill based on their energy usage. A well-designed high-bill alert program can reduce the number of calls your contact center receives from upset customers who have high energy bills.
Report
Turning roadblocks into on-ramps: The path to fleet electrification
Bryan Jungers | August 30, 2022
The best thing utilities can do right now to support fleet electrification is to build out program offerings. Learn which five areas we think utilities should be focusing on to help business customers with fleet electrification.
Newsletter
Utility Ad Awards Contest winners 2021
September 15, 2022
View the winners of the 2021 E Source Utility Ad Awards Contest.
