Corporate communications
Most recent content on this topic
How to communicate to customers about wildfire risk and prevention
Liza Minor, Tom Lienhard | March 7, 2024
Learn how you can improve customer experience and reduce wildfire risk by openly communicating with your customers about your utility’s wildfire safety plans. Show customers what you’re doing to prevent fires and empower customers to do their own wildfire mitigation and preparation.
Report
How to design seasonal messaging and communicate energy-saving tips
Hailey Walker, Paige Martin Cox, Vanessa McGrady | December 19, 2023
Energy efficiency is always in season. But when extreme high and low temperatures hit in summer and winter, utilities’ messaging machines go into overdrive. Check out our tips for designing seasonal messaging that connects with all customers.
Report
How can residential customers lower their winter heating bills?
Joshua Sorensen, Robbie Johnson | November 27, 2023
We offer tips on how residential customers can lower their energy use and save money on heating this winter. We cover measures that customers can do themselves to keep heat in and the cold out. And we list other measures that contractors can do for them.
Ask E Source answer
Improving utility storm response
Erin Penksa | November 15, 2023
Host Bryan Jungers welcomes to the podcast E Source Data Science colleagues Josh Denzler, director of sales innovation, and Devon Grodkiewicz, solutions adviser. They discuss the challenges utilities face in storm planning, response, and recovery as storms are becoming more frequent and more severe.
Podcast
Highlights from the marketing and communications sessions at the Forum 2023
Joshua Sorensen | October 18, 2023
Utility professionals gathered at the E Source Forum 2023 to take part in marketing and communications sessions. Topics of discussion included engaging low-income customers, shaping campaigns with market research data, maintaining business customer relationships, and holding customers' attention.
Report
Announcing the winners of the E Source 2023 Utility Ad Awards Contest
Sannie Sieper | September 21, 2023
This press release announces the winners of the 2023 E Source Utility Ad Awards Contest. E Source recognized winners for generating impressive results in brand awareness, website traffic, and program participation, while maintaining an innovative design.
Press release
Utility Ad Awards Contest winners 2022
September 21, 2023
View the winners of the 2022 E Source Utility Ad Awards Contest.
5 tips for an effective communication strategy
Hailey Walker, Kierra Thomas | July 27, 2023
Implementing a new business technology can be a complex process that affects staff and customers. But a well-designed communication campaign that includes customer engagement and organizational change management activities can help the implementation go smoothly. Check out our five tips for success.
Newsletter
Successful strategies for technology implementation communications
Jessica Kerr | July 13, 2023
Implementing a new business technology is a complex process. It can include several systems and many intricacies. But communication and education are two factors that heavily influence overall success. Join us to learn how E Source can help your team implement a successful communications strategy.
Online event
E Source 2023 Utility Ad Awards Contest is now open
Sannie Sieper | April 3, 2023
This press release announces the launch of the 2023 E Source Utility Ad Awards Contest. The annual contest recognizes and rewards creative excellence in utility advertising and is open to any electric, gas, or water utility located in the US or Canada.
Press release
