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Residential utility customers still have a lot to learn about EVs
Steven Day, Paige Martin Cox | August 29, 2023
Do residential utility customers have a good understanding of EVs, EV programs, and EV technology? If not, what should utilities focus their education efforts on? In this online exchange, we’ll discuss our latest EV survey results and explore how this data can guide your customer education efforts.
Online event
3 standout technologies from the Summer 2023 tech roundup
Barend Dronkers, David Gordon | July 6, 2023
Twice a year, we host a webinar to share the latest developments in efficiency, load management, and decarbonization technologies. We chose three technologies or concepts from the Summer 2023 tech roundup to highlight here, along with three to keep an eye on.
Report
Fuel-switching measures in TRMs pave the way for electrification
Meryl Compton, Zach Ahlers | July 14, 2023
Technical reference manuals (TRMs) are a playbook for utilities exploring ways to incorporate electrification into their programs. Using E Source Measures Insights, we explore which jurisdictions have fuel-switching measures in their TRMs and which technologies are most common in these areas.
Report
The equitable utility: What it means and how executives are getting there
Ben Nathan, Jamie Wimberly | June 28, 2023
For years, utilities have been working toward a massive transition to electrification on the back of renewable energies. But now, the conversation has shifted beyond just generation and distribution: How can utilities make this transition equitable?
Newsletter
Income-qualified customer engagement: Solution provider panel
Ben Nathan | July 17, 2023
We’ve invited three solution providers to describe their utility partnerships with the goal of improving enrollment in income-qualified assistance programs and boosting program success. Don’t miss our moderated panel featuring representatives from GetRaindrop, PromisePay, and Findhelp.org.
Online event
Providing customers with new energy-saving measures to help meet decarbonization goals
June 15, 2023
This case study explains how an E Source membership helped a utility provide its customers with new energy-saving measures to help meet its decarbonization goals.
Case study
Procuring a reliable network-as-a-service vendor to support an AMI implementation
June 15, 2023
This case study explains how the E Source Technology Planning and Implementation Consulting team helped WaterOne procure a reliable network-as-a-service vendor to support its AMI implementation.
Case study
Leverage data to grow your mobility business with utilities
Rachel Buckley | July 19, 2023
Do you have the data and knowledge you need to grow your market share with utilities on electric transportation? Join this webinar, where we’ll share the process for how to track down upcoming transportation electrification dollars.
Online event
Contact center discussion series: How best-in-class contact centers approach quality and planning
Patrick Woodworth | July 27, 2023
Contact centers can be a tricky business with a lot of moving parts, but there are simple metrics and processes that can improve these operations. Join Tim Montgomery, a 30-year contact center veteran, as he leads a discussion on metrics, quality monitoring, and technology trends shaping the future.
Online event
