| AMI Summit | | | view image | October 6–October 7, 2025 |
| Expanding smart thermostat DR in underserved rentals: An E Source and Tierra Resource Consultants multiclient study | Luke Beckett | | view image | September 9, 2025 | 2:00 pm–3:00 pm EDT |
| Future-proofing the utility contact center | Jamie Wimberly | | view image | August 19, 2025 | 2:00 pm–3:00 pm EDT |
| Kickstarting your gas AMI journey | Glen Mannering, Rick Hitzemann, Leonard Xhemali | | view image | July 31, 2025 | 2:00 pm–3:00 pm EDT |
| The low- and moderate-income customer energy assistance journey | Ben Nathan | | view image | April 23, 2025 | 2:00 pm–3:00 pm EDT |
| The demand-side management customer journey for income-qualified customers: An E Source multiclient study | Ben Nathan | | view image | March 26, 2025 | 2:00 pm–3:00 pm EDT |
| Shifting customer connections and perceptions: Findings from the 2024 State of Utility Customer Survey | Patrick Woodworth | | view image | February 13, 2025 | 2:00 pm–3:00 pm EDT |
| Refreshing the way we bill: Prepay energy customer survey | Patrick Woodworth | | view image | December 11, 2024 | 2:00 pm–3:00 pm EDT |
| Smarter storm preparation: Predictive insights with Alabama Power | David W. Huffstutler, Jesse Woods, Kyle Decker, Kyle Shoff | | view image | September 11, 2024 | 2:00 pm–3:00 pm EDT |
| Improve credit and collections operations | Bob Cooke, Jeffrey Daigle | | view image | July 24, 2024 | 2:00 pm–3:00 pm EDT |
| How much do batteries cost in 2024? | Ben Campbell, Shawn Wasim | | view image | June 20, 2024 | 2:00 pm–2:30 pm EDT |
| The energy assistance customer journey: Mapping and improving the experience for low-income customers | Jamie Wimberly, Rachel Cooper, Ben Nathan, Lisa Schulte, Katie Ruiz | | view image | June 13, 2024 | 2:00 pm–3:00 pm EDT |
| Managing the affordability crisis | Jamie Wimberly, Bob Cooke, Tom Martin | | view image | June 6, 2024 | 2:00 pm–3:00 pm EDT |
| Heat-related disconnection moratoriums: Critical review and policy recommendations | Ben Nathan | | view image | May 9, 2024 | 2:00 pm–3:00 pm EDT |
| The largest cost drivers in a water AMI project | Athens Silaban, Elijah Lujan | | view image | April 17, 2024 | 2:00 pm–3:00 pm EDT |
| The power within: Understanding the switch from nickel manganese cobalt to iron phosphate for grid storage applications | Shawn Wasim | | view image | March 28, 2024 | 2:00 pm–2:30 pm EDT |
| Equity and the utility customer: Findings from 2023 surveys | Ben Nathan | | view image | January 18, 2024 | 2:00 pm–3:00 pm EDT |
