Report
Most recent content on this topic
Refrigerating COVID-19 vaccines with ultralow temperature freezers
Spencer Sator, Logan Jacobson | March 1, 2021
COVID-19 vaccines need to be stored in ultralow temperature freezers, which consume a lot of energy. What can utilities do to minimize how much energy these freezers use? In this report we explain the technology, efficient options, equipment cost estimates, and utility programs.
Report
What utilities can do to improve energy equity
Laura Beausire | December 15, 2020
Traditionally, utilities have approached customers as equals, offering them one-size-fits-all solutions. But equality doesn’t equal fairness. You need to be offering tailored solutions to your customers to improve energy equity. Learn how in this report.
Report
The top 10 sessions from the 2020 E Source Forum
Jeremy Fischer | October 26, 2020
At this year’s E Source Forum, we featured 27 sessions across two days and four themes: postpandemic recovery, decarbonization, utility of the future, and serving vulnerable communities. Find out which sessions were most popular, catch up on the key takeaways, and watch the session recordings.
Report
Which customers have Level 2 EV chargers and what programs should you offer them?
Liza Minor | October 2, 2020
Level 2 electric vehicle chargers can stress your peak demand periods if you don't properly manage the loads. Read this report to learn how E Source helped PPL Electric Utilities locate its customers with Level 2 chargers and what types of programs you can offer customers in your territory.
Report
Using market research to inform your EV efforts
Sarah Baker | August 28, 2020
What does your utility need to do to get ready for electric vehicles? This snapshot of data from the E Source 2020 Electric Vehicle Residential Customer Survey can help you select technologies, design programs, and create a seamless customer experience.
Report
What COVID meant, and means, for home upgrades in 2021
Liza Minor | May 3, 2021
According to the 2021 E Source COVID-19 Residential Survey, at least 10% of respondents have delayed a home upgrade because of the pandemic, but 25% of respondents said they’ll make at least one upgrade in 2021. This report helps you convert those customers into program participants.
Report
How customers prioritize paying their utility bills during COVID
Sarah Baker | June 24, 2020
Your customers want to pay their utility bills on time and in full. But due to COVID-19, some of your customers have needed to prioritize certain household bills over others. In the 2020 E Source COVID-19 Residential Survey, we asked customers how and why they prioritize their household bills.
Report
How to improve your midstream and upstream programs
Jordan Tobey | April 17, 2020
Do you help utilities design and implement midstream and upstream demand-side management programs? Our reports outline actionable advice on how you can improve your offerings to utilities.
Report
Supporting your grocery store customers through COVID-19
Sarah Baker, Cory Coggins | April 16, 2020
Grocery stores are at the forefront of the COVID-19 epidemic. How can you help them during this crisis? We've summarized some ways utilities can help them through this uncertain and hectic time.
Report
What’s your utility doing for customers, employees, and your community during COVID-19?
Joy Herbers | April 10, 2020
We’re tracking utilities’ responses to COVID-19. You’ve been doing a lot to communicate with, protect, and support your customers, employees, and community. You’re moving fast and we’re missing some admirable efforts. Add your goodwill to this public spreadsheet. And see what your peers are doing.
Report
