Report

Technical reference manuals (TRMs) are a playbook for utilities exploring ways to incorporate electrification into their programs. Using E Source Measures Insights, we explore which jurisdictions have fuel-switching measures in their TRMs and which technologies are most common in these areas.

Transitioning to a clean energy economy without first changing low-income rate design will adversely affect many of your at-risk customers. The time has come to design solutions that more directly and fundamentally reduce energy burdens for these customers.

We were honored to have NiSource’s Jennifer Montague deliver the opening keynote at the E Source Forum 2022. Discover why she thinks utilities should use quilting as a guide for planning for a sustainable energy future and how the four main parts of a quilt represent vital parts of the plan.

High-bill alerts let your customers know when they’re likely to have a costly bill based on their energy usage. A well-designed high-bill alert program can reduce the number of calls your contact center receives from upset customers who have high energy bills.