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Stop calling electric vehicle rates “time of use”
Steven Day, Arthi Padmanabhan | March 5, 2020
We found that utilities and customers like electric vehicle (EV) time-of-use (TOU) rates, but customers don't like the phrase "time of use." In this e-book we summarize our research on TOU rates and customers’ perceptions of them. We also tell you how to improve your TOU rate.
Ebook
Is your website best in class?
Heather Hilgenkamp | November 6, 2019
We recently revealed the results and rankings from the 2019 E Source Review of North American Electric and Gas Company Residential Websites, so we compiled some high-level results in an easy-to-digest infographic. How does your website stack up?
Report
How efficient are whole-house fans compared to ceiling fans?
Essie Snell | December 12, 2019
In this answer, we explain the difference between whole-house fans and ceiling fans, compare their pros and cons related to energy efficiency, and offer advice on how they can interact with each other to maximize energy savings.
Ask E Source answer
Which utilities have the top-performing gas low-income programs?
Kate Merson | January 7, 2020
To get a sense for which utilities are running effective low-income gas programs, we used E Source DSM Insights to benchmark eight utilities. In this Ask E Source answer, we highlight three successful low-income gas portfolios and share the secrets to their success.
Ask E Source answer
What are some ways to use gamification to encourage energy efficiency?
Brysen Daughton | April 1, 2020
Are you looking to encourage some friendly competition in your neighborhood programs? In this answer, we highlight four programs that used gamification to engage communities in energy-saving challenges and offer resources that can provide ideas for adding a competition component to your programs.
Ask E Source answer
How technology is transforming the employee experience
Eryc Eyl | December 11, 2019
When employees have the right empowerment tools, they're more satisfied, engaged, and productive. After her E Source Forum 2019 session, Martha Brown, portal product owner at Duke Energy, shared how she built an intranet that meets corporate and employee needs.
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Behavior programs showcase showdown
Beth Fitzjarrald | November 13, 2019
Can your behavior program deliver 2% savings? What about 3%, 5%, or even 10%? BGE’s Amanda Janaski and OUC’s Ebony Whitby answered a few of our questions about alerts, prepaid billing, and other new behavioral strategies after our E Source 2019 Forum session.
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Energy in the context of low-income customers' lives: Insights from E Design 2020 ethnographic research
Adam Maxwell | November 21, 2019
Low-income customers have a lot on their plate, and they're not thinking about (and often don't know about) the energy-related services utilities can offer them. Through this web conference, you'll encounter video and audio clips of low-income customers talking about their energy challenges.
Online event
Designing incentives and technology roadmaps for beneficial electrification
Ryan Odell | December 3, 2019
You've heard about the benefits of electrification to utilities, customers, and the environment. Now join us for the second web conference in our two-part series to learn about the incentives, economic tests, and technologies that can support your beneficial-electrification efforts.
Online event
How generational differences influence energy attitudes and communications
Kym Wootton | December 11, 2019
The era we grew up in influences our views. How do millenials, Gen Xers, and boomers communicate and learn at work? Our closing plenary highlighted the remarkable and entertaining insights from Dr. Elisabeth Nesbit Wagner’s research and expertise in generational differences and corporate culture.
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