“Hey Alexa, when is a good time to run my air conditioner?” This is the future of demand response (DR) Mark Martinez, senior portfolio manager of emerging markets and technology at Southern California Edison (SCE), describes in episode two of PowerTalking.

“Demand response is a relationship with customers, not just something you set and forget.” — Mark Martinez, senior portfolio manager of emerging markets and technology, SCE

Hear from Ted Schultz, E Source CEO, and Adam Maxwell, a managing director for E Source Management Consulting, as they compare the merits of ethnographic research and data science.

The challenge

Host Bryan Jungers, director of mobility at E Source, talks with Laura Beavin-Yates, vice president of customer success for Immersion Neuroscience, and Rachel Cooper, director of E Source Market Research, to learn about a collaboration between Immersion Neuroscience and E Source that produced some exciting and useful results.

Diversity, equity, and inclusion isn’t a new concept for utilities, but there’s a new energy equity movement sweeping the utility sector. Who better than Dr. Tony Reames, senior adviser of energy justice at the US Department of Energy (DOE) to explain how energy equity can benefit utilities, cities, and customers.

This report was written by guest author and renewable energy expert Irene Dimitry, who retired in 2020 as VP of Renewable Energy at DTE Energy. Irene is on the board of advisers for the E Source Utility Customer Research Consortium and is a steering committee member for the E Source Equity in a Clean Energy Economy Collaborative.