Using data-driven insights to design a meaningful payment assistance campaign for LMI customers

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How Ameren deployed an outage strategy to increase customer satisfaction by 68%

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From 1,000 technologies to 12 programs: How one utility built a defensible decarbonization strategy

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Energy AdVision

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Subscriber? Go to the tool!

With E Source Energy AdVision, you can search through a collection of utility marketing and communication campaigns and compare your campaign key performance indicators to utility industry benchmarks

This interactive tool includes a searchable database of campaigns and a dashboard of metrics and insights that help you:

Which customers have Level 2 EV chargers, and what programs should you offer them?

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Bryn Hebert

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Bryn Hebert edits reports and presentations at E Source, where she joined as a senior editor in early 2025. Before E Source, Bryn was the assistant editor for The Journal of Conventional Weapons Destruction, a humanitarian publication focused on international affairs. She worked with global authors to highlight innovations in post-conflict community rebuilding.She holds a BS in writing rhetoric and technical communication from James Madison University.

Customer and Employee Experience Awards

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The E Source 2026 Customer and Employee Experience Awards are opening soon! If you have a customer or employee experience initiative that you’re proud of, we want to know about it! We’re accepting submissions from April 8 through June 12, 2026.

Utility Ad Awards

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The E Source Utility Ad Awards is the energy industry’s largest and most comprehensive competition, attracting hundreds of entries. Our goal is to recognize and reward creative excellence in utility marketing and communications.

The 2026 Utility Ad Awards submission period opens on April 1, 2026, and ends on May 15, 2026. No late entries will be accepted.

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