Residential DER Customer Market Research
Customer Experience Survey
Utility Marketing Survey
Review of Utility Midstream Programs
This first-of-its-kind, voice-of-the-utility study of midstream incentive programs utilizes qualitative feedback to discern what makes midstream programs successful compared to their downstream counterparts. Our findings include best practices for midstream program design, cost-effectiveness, and program tracking and evaluation.
Events and networking
Consulting
For nearly 40 years, we’ve helped the utility companies across the US and Canada with our solution assessment, strategy, and implementation services. Our experts draw on your organization’s size, focus areas, and context to create customized solutions designed to achieve your business goals.
Leadership
Executive leadership
Speaking engagements
Direct Load Control Program Benchmark
Marketing Automation Tools Study
Utility marketers are exploring how marketing tools and systems can improve campaign results, reduce costs, and strengthen the customer experience. The E Source Marketing Automation Tools Study aims to capture how the industry uses marketing automation software with customer relationship management systems to provide marketers guidance on vendor choice and tool functionality.
Let's meet today's demands - and plan for what's next.
What challenge is top of mind for your team right now? Reach out to start a focused conversation about your priorities and explore solutions shaped around your specific goals.