Plugging the plug load data hole

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Plug loads—electrical devices that plug into an outlet—are huge energy hogs, accounting for as much as 15% of all residential electricity consumption and 20% of commercial consumption. Because this category encompasses a range of devices—from smartphone chargers to major appliances—it’s difficult to find comprehensive and reliable data on how much power different plug loads draw and what their associated energy consumption is.

Innovative residential rate design and pricing

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This E Source market research study provides utilities with critical customer insights as they consider changes to residential rate structures and pricing options. It delivers detailed data and segment-level information on customers' knowledge of and willingness to accept various rate structures; opinions on solar incentives and net metering; and interest in certain behind-the-meter technologies and associated pricing options.

DSM Evaluation Library

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Easy access to impact and process evaluations from hundreds of DSM programs.

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The E Source DSM Evaluation Library is a searchable database of energy efficiency and demand response program evaluations. This tool is the first of its kind, the only place that brings together evaluations from across the US and Canada into one easily accessible, searchable database. The library includes both impact evaluations and process evaluations.

Embrace empathy in utility bill communications

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Strategic electrification: Insights to spark your interests

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During the 2018 E Source Forum session Strategic Electrification and the Next Generation of Efficiency Programs, we polled the audience about marketing strategic electrification. The results showed that 69% of respondents had already started or are planning to start marketing strategic electrification to their customers. Our infographic shows you the drivers, cost-favorability, and technological areas of focus utilities are looking at.

7 steps for building your utility’s content strategy

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We know utilities: an E Source newsletter

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E News has received a makeover! Now called “We know utilities: an E Source newsletter,” it remains as our free monthly newsletter designed to help you with insights, observations, and information about the energy industry.

This newsletter sends new content directly to your inbox in a quick, easy to digest format that takes five minutes or less to read.


Below is an archive of past E News articles.

How to deflect calls and improve self-service

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Will legacy car companies ever truly embrace EVs?

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In our inaugural episode of E Source PowerTalking, host Bryan Jungers chats with E Source’s chief instigation agent Bill LeBlanc and electric vehicle (EV) advocate Chelsea Sexton to answer some questions around EV trends.

Improving the customer and employee experience with a bill redesign

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Let's meet today's demands - and plan for what's next.

What challenge is top of mind for your team right now? Reach out to start a focused conversation about your priorities and explore solutions shaped around your specific goals.