E News, our free monthly email newsletter, will help you improve your utility programs by offering insights, observations, and information about the retail energy industry. Through E News, we hope you’ll discover new ideas, food for thought, or something that helps you do your job better. Take a look at some past issues below.

Innovative Approaches to Customer Experience and Employee Experience

During the first half of 2017, E Source asked utilities across North America to share their achievements in utility customer experience (CX) and employee experience. Learn about some of the most innovative approaches. Published: October 11, 2017
 
 

Timely Content You Can’t Afford to Miss

Get a preview of the incredible sessions we have planned for the 30th annual E Source Forum and learn how non-members can get a discount on registration. Published: August 23, 2017
 
 

Low-Income Customers: Reaching This Hard-to-Reach Customer Segment

Learn about low-income customers and how to best serve this hard-to-reach customer segement. Currently, low-income customers are underserved and underengaged, but utilities have the tools to change this. Published: July 26, 2017
 
 

Taking Cues from Amazon and Airbnb: Designing the Future Utility at the E Design 2020 Conference

Read highlights from the inaugural E Source E Design 2020 conference and learn how to get involved in a three-year collaborative project to reimagine the next generation of utility products, services, and experiences. Published: May 25, 2017
 
 

Last Year’s Utility Ads Set a High Bar for This Year’s Contest

Learn about the E Source Utility Ad Awards Contest and see 2016 winners in several categories. Published: April 26, 2017
 
 

View all past issues of E News

Subscribe to E News for FREE

And get our energy industry research and analysis delivered right to your inbox.

´╗┐We promise to protect your privacy. See our policy.

Want more insights from E Source?

Upcoming Events

Mark your calendars! Check out the E Source Events page to learn about upcoming web conferences, meetings, and speaking engagements.

Recent Research

Want to see our latest analysis and research? Visit our Knowledge Library to view recently released research.

News & Information

What's new with E Source? Read our latest press releases.

For more information on any of our products and services, please call 1-800-ESOURCE (1-800-376-8723) Monday through Friday, 9:00 a.m. to 5:00 p.m. MT or email us.