E News, our free monthly email newsletter, will help you improve your utility programs by offering insights, observations, and information about the retail energy industry. Through E News we hope you’ll discover new ideas, food for thought, or something that helps you do your job better. Take a look at some past issues below.

The top sessions from E Source Forum 2021

We pulled together the top sessions from E Source Forum 2021, with exclusive insights from session moderators and speakers. Watch the sessions recordings on demand. Published: October 27, 2021
 
 

The more the merrier at E Source Forum 2021: An interview with Michael Carter, president of Research and Advisory

Hear what Michael Carter, president of Research and Advisory at E Source, has to say about what he’s looking forward to at the 2021 E Source Forum and why he’s excited about our hybrid (online and in-person) event. Published: August 26, 2021
 
 

10 ways to get the most value out of your AMI investment

Utilities across the US and Canada have invested millions designing and implementing advanced metering infrastructure (AMI) systems. Now those utilities are looking for ways to use their investments to deliver even more value. We’ve pulled together 10 examples of AMI opportunities to consider. Published: July 29, 2021
 
 

Applying VOC strategies to transform every customer journey

As customer expectations and demands continue to change, utilities need to design and implement customer journeys that reflect their needs, wants, and preferences. Wondering where to begin on the customer-journey transformation? Ethnographic research may be your answer. Published: June 24, 2021
 
 

4 steps to getting started with building electrification

By offering building-electrification programs to customers, utilities can increase the adoption of electric end-use technologies inside buildings. But where do you begin with these programs? Look to our four steps to getting started with building electrification for inspiration. Published: May 25, 2021
 
 

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