E News, our free monthly e-mail newsletter, will help you improve your utility programs by offering insights, observations, and information about the retail energy industry. Through E News, we hope you’ll discover new ideas, food for thought, or something that helps you do your job better. Take a look at some past issues below.
Do Customers Understand Their Power Bill? Do They Care? What Utilities Need to Know
Learn how clearer bill communications and education around energy terminology can engage customers in energy usage.
Published: January 21, 2016
The Pull of Solar: Why Solar Is Hot and Insulation Is Not
Learn how utilities can help customers form positive associations between the utility industry and solar solutions.
Published: December 14, 2015
Journey Mapping for Demand-Side Management Programs
Learn how utilities are using journey mapping to make their demand-side management programs more customer-centric.
Published: November 24, 2015
Rethinking Solar Net Energy Metering as a Customer Program
Learn how utilities can use their experience developing demand-side management programs to design customer-focused solar programs.
Published: November 3, 2015
Customer Experience: The DSM Secret Sauce?
Learn how leading utilities are surprising and delighting their customers by designing, implementing, and managing demand-side management programs from the customer experience perspective.
Published: September 9, 2015
Get with the Program: Your Business Customers Are Installing Solar and Other Distributed Generation Technologies
Read highlights from E Source market research on business customer adoption of photovoltaic systems and other distributed generation technologies.
Published: August 19, 2015
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