E News, our free monthly email newsletter, will help you improve your utility programs by offering insights, observations, and information about the retail energy industry. Through E News we hope you’ll discover new ideas, food for thought, or something that helps you do your job better. Take a look at some past issues below.

Using data-driven decisions to navigate challenges and unlock opportunities in 2024

We see 2023 as the year utilities began to fight the numerous challenges ahead of them using data science. Learn more about how we aim to help utilities in 2024 use the data available to them to invest in the grid. Published: January 25, 2023
 
 

Key highlights and memorable moments from the 2023 Forum

The engagement and enthusiasm that was seen at the E Source Forum 2023 reaffirmed our industry’s dedication to continuous improvement and customer-centric innovation. In case you missed it, here are some highlights from the event. Published: December 12, 2023
 
 

4 ways to put the customer first in your CIS implementation strategy

A customer information system (CIS) implementation will affect nearly every employee and business area in your utility. Here are four ways to make sure your utility is putting the customer first in your CIS and other mission-critical system implementation strategies. Published: October 26, 2023
 
 

The path to an equitable future starts at E Source Forum 2023

We’re just weeks away from E Source Forum 2023, and we’ve chosen to address specific aspects of the Sustainable Utility journey. We’ve meticulously crafted the Forum 2023 agenda to highlight two of the biggest points of focus: affordability and equity. Published: August 24, 2023
 
 

5 tips for an effective communication strategy

Implementing a new business technology can be a complex process that affects staff and customers. But a well-designed communication campaign that includes customer engagement and organizational change management activities can help the implementation go smoothly. Check out our five tips for success. Published: July 27, 2023
 
 

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