How utilities can save the day with data science and AMI data

My Account

Submitted by Christina Bryson on

In a world where people charge cars and data tells stories in the language of kilowatt-hours on virtual machines, utilities are the good guys. Fighting high-energy bills and overloaded transformers with the help of their trusted sidekick, E Source, utilities are proof that not all heroes wear capes.

Imagine …

What if you could tell customers that their HVAC system had a problem before it stopped working on the hottest day?

The right people, in the right place, at the right time: Workforce optimization

My Account

Submitted by Sara Fortin on

Key takeaways

  • A utility in the southern US needed to improve operational efficiency without negatively affecting system reliability, power delivery quality, and customer experience.
  • The utility turned to E Source for help matching available resources with planned work.

Ensuring a smooth AMI rollout with QA

My Account

Submitted by Sara Fortin on

Key takeaways

  • Because of technology and staff limitations, a California water utility struggled with planning and implementing a QA program during its advanced metering infrastructure (AMI) rollout.
  • Knowing the importance of fieldworker safety and a smooth meter installation process, the utility decided to find an implementation support partner.

Brownsville Public Utilities Board receives $5 million WaterSMART grant

My Account

Submitted by deliverable_ho… on

E Source is pleased to announce that Brownsville Public Utilities Board (BPUB) in Brownsville, Texas, has been awarded a WaterSMART grant from the US Bureau of Reclamation. The $5 million grant will allow the utility to implement an advanced metering infrastructure (AMI) solution.

Using data-driven insights to design a meaningful payment assistance campaign for LMI customers

My Account

Submitted by Sara Fortin on

Key takeaways

  • JEA was on a mission to better serve and support its low- and moderate-income (LMI) customers. The utility was looking for an effective way to connect with its most vulnerable customers.
  • After attending an event where E Source shared eye-opening survey results, JEA was inspired to develop a more informed and empathetic strategy to spread awareness of bill payment assistance options.

Procuring a reliable network-as-a-service vendor to support an AMI implementation

My Account

Submitted by Sara Fortin on

Key takeaways

  • WaterOne—Water District No. 1 of Johnson County, Kansas—needed a new advanced metering infrastructure (AMI) system and wondered if procuring a network-as-a-service (NaaS) vendor would reduce the cost, time, and resource requirements compared to owning and maintaining an AMI network in-house.

Providing customers with new energy-saving measures to help meet decarbonization goals

My Account

Submitted by Sara Fortin on

Key takeaways

  • A Canadian gas utility needed to develop new customer programs to meet its decarbonization goals and help customers save energy. But the utility was overwhelmed with the process of evaluating the abundance of new technologies.

The equitable utility: What it means and how executives are getting there

My Account

Submitted by Christina Bryson on

Equity has always been an important topic of conversation. But the events of the past few years really solidified the importance of equitable systems and corporations, utilities included.

Fuel-switching measures in TRMs pave the way for electrification

My Account

Submitted by Meryl Compton on

Key takeaways

  • There are 82 measures across 10 technical reference manuals (TRMs) that utilities can use to promote switching from gas or heating fuels to electricity.
  • HVAC and refrigeration was the most common of the five technology categories with a fuel-switching measure (54% of measures), followed by water heating, at 18%.

3 standout technologies from the Summer 2023 tech roundup

My Account

Submitted by Andy Read on

Key takeaways

  • EV charging in streetlights can bring affordable charging to underserved communities, but lower voltage of networks may limit uptake in some US and Canadian cities.
  • California’s new cost-effectiveness test could change how utilities value emerging technology measures, making many more available to include in their programs.
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