More than 60% of low- and moderate-income (LMI) households in the US face a high energy burden, with some paying more than 20% of their income on their utility bills. Many LMI customers report trouble paying their bills or forgoing other household needs to pay their bills, with almost a third experiencing disconnections or accumulating debt to their utility providers.

Equity is at the nexus of the relationship between customers living in frontline communities and their local utility. And findings from two of our E Source Affordability and Equity annual surveys emphasized that point. The surveys aimed to probe further into what frontline customers and communities need and want from their relationship with their utility and investments in clean energy.

Utilities and battery storage project developers around the globe are switching from the widely used chemistry of nickel manganese cobalt (NMC) to lithium iron phosphate (LFP).

Utilities should be tracking social media metrics to understand:

• How often people interact with their content
• How interested people are in their content
• How familiar their audience is with the utility’s products, programs, and services

Heat pumps used to be something you’d only hear your tech-savvy neighbor talk about. But in the last two years, it seems like manufacturers have been announcing a newer, more capable, more appealing model every month. Many claim that their cold-climate heat pump models can heat homes with full capacity at temperatures as low as 5° Fahrenheit (F) (–15° Celsius [C]). And a number make that claim at even colder temperatures.

When a water utility considers upgrading a metering system to advanced metering infrastructure (AMI), it might not realize that most of the implementation costs aren’t necessarily from implementing the AMI network itself. Instead, many costs come from issues discovered at the meter location.

Low- and moderate-income (LMI) customers are interested in utility weatherization programs, but participation in this customer group is often low because of a lack of awareness, complicated enrollment processes, and financial, structural, and institutional barriers.

Our tech roundup webinars keep you updated on the latest developments in efficiency, load management, and decarbonization technologies. At the Summer 2024 Tech Roundup, we highlighted 10 technologies that'll have the most potential for utility pilots and programs.

For nearly 40 years, we’ve created an unforgettable and valuable E Source Forum experience. With that in mind, we’re making some improvements for this year’s event! Based on attendee feedback, we’ve tweaked the format for Forum 2024.