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Large business DG market research study
January 7, 2019
To help utilities understand what motivates large and midsize business customers across the US and Canada to acquire photovoltaic systems and other distributed-generation technologies, E Source is undertaking a major market research study. Learn how you can join the study.
Battery killers: How water heaters have evolved into grid-scale energy-storage devices
David Podorson | September 9, 2014
Most people think of their water heater as a device designed solely for heating bath water or helping to wash a sink full of dishes. But electric water heaters can provide some of the most rapidly responding, flexible, scalable, and cost-effective energy storage available.
White paper
High tech versus high hype: Avoiding the pitfalls of black-box technologies
Essie Snell | August 27, 2014
Over the years, we've reviewed hundreds of energy-efficiency products for our members. In this white paper, we describe our methodology for evaluating unfamiliar technologies and identify specific technical and psychological factors that can lead to confusion about a product’s likely efficacy.
White paper
Apples and oranges: Aggregating data from electricity-conservation programs
Bryan Jungers, Tim Stout | March 7, 2014
E Source has been collecting information about demand-side management (DSM) program performance to answer powerful questions about the industry as a whole. We're addressing big-picture questions about our industry by taking a data-driven approach to industry analysis and benchmarking.
White paper
E Source customer experience glossary
Akila Sarathy, Jeffrey Daigle, Eryc Eyl | November 9, 2023
This glossary of customer experience (CX) terms will help you understand common CX buzzwords that you may be unfamiliar with. We’ll continue to make updates, and we encourage you to send us your definitions and recommendations. We’re all better off when we’re speaking the same language!
Report
E Source Announces Top Electric and Gas Company IVRs for 2013
Kym Wootton | November 13, 2013
This press release announces the results of the E Source Review of North American Electric and Gas Company IVRs: 2013.
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Events
May 6, 2013
Learn about upcoming E Source meetings and web conferences and find out where our industry experts will be speaking next.
