Utility
Most recent content on this topic
E Source Forum 2025
October 6, 2025
Learn more and register for the 2025 E Source Forum.
In-person event
Improve credit and collections operations
Bob Cooke, Jeffrey Daigle | July 24, 2024
In this webinar, we’ll discuss innovative approaches for improving your credit and collections efforts and arrears management. We’ll also share insights into the shifting consumer landscape.
Online event
The largest cost drivers in a water AMI project
Athens Silaban, Elijah Lujan | April 17, 2024
In this E Source webinar, we’ll explore what water utilities need to consider when upgrading a metering system to advanced metering infrastructure (AMI). Topics will include pricing AMI deployment and best practices for location surveying.
Online event
Equity and the utility customer: Findings from 2023 surveys
Ben Nathan | January 18, 2024
In 2023, the Equity in the Clean Energy Economy collaborative conducted two voice-of-the-customer surveys focused on various equity-related issues. Join us to dive into the survey findings and what they might mean for utilities and their efforts to improve affordability and equity.
Online event
How to design seasonal messaging and communicate energy-saving tips
Hailey Walker, Paige Martin Cox, Vanessa McGrady | December 19, 2023
Energy efficiency is always in season. But when extreme high and low temperatures hit in summer and winter, utilities’ messaging machines go into overdrive. Check out our tips for designing seasonal messaging that connects with all customers.
Report
BTM your way: Messaging and positioning of utility BTM programs
Jamie Wimberly | May 11, 2023
Utility marketplaces are often the first place utilities go when exploring beyond-the-meter services, and it’s important to maximize the success of these marketplaces as a proving ground for future services. This assessment is meant as a first step in understanding what practices work well.
Online event
Solar under the shade: Helping consumers navigate solar marketing claims and deception
Patrick Woodworth | March 30, 2023
“You won’t have to pay another energy bill again!” This kind of misleading statement has been used by door-to-door salespeople to make a rooftop solar sale to a customer who can’t carry the investment. Join us for this webinar to learn more and what can be done to prevent misinformation.
Online event
