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Customer & Load Intelligence

Grid Reliability & Modernization

Customer Experience & Engagement

Arrears Recovery Maximize collections and reduce arrears risk. Customer Operational Excellence See what's holding operations back, and fix it for good. CX Design & Strategy Strengthen customer relationships with evidence-based CX strategy.

Customer Energy Solutions

Program & Portfolio Evaluation Verify energy savings and prove program impact. Program Design, Strategy & Innovation Design programs that deliver measurable results at scale. Program Enrollment Optimization Understand your customers and match them to the right programs.

Grid Edge Planning & Strategy

DER Strategy & Evaluation Plan DER investments and prove their value. Grid Edge Integration & Operations Integrate DER technology, policy, and customer engagement at scale. Utility Data Exchange (UDX) Share grid and customer data securely.

Customer Technology Transformation

AMI Transformation Reduce risk and accelerate AMI deployment and adoption. CIS Transformation Plan, deploy, and stabilize CIS transformations with confidence. Customer Systems Improvement Assess and streamline front- and back-office operations.

Reliability & Resiliency Software

Reliability Intelligence Prioritize grid investments and track effectiveness. Storm Core See expected customer impact in advance. Storm Intelligence Anticipate and respond to storm impacts. Vegetation Intelligence Predict and prioritize vegetation risk. Wildfire Intelligence Lower wildfire risk across your system.

Engineering & Interconnection

EMT Studies Electromagnetic transient studies for complex interconnections. Interconnection Studies Navigate grid approvals and avoid costly delays.

Utility Operations & Workforce

Asset Assessment & Optimization Extend asset life and target investment. Cybersecurity & Risk Advisory Fractional CIO/CISO advisory, grounded in real utility operating experience Technology Investment Readiness & Remediation Ready your tech stack for what's next. Work & Field Efficiency Optimize field work and dispatch. Workforce Transformation Build the workforce your grid needs.

Water Loss Consulting

Water Loss Consulting Find and fix losses across your water system.

AI Strategy & Innovation

AI Support Put AI to work on real utility problems. Data Governance Make utility data trusted, governed, and AI-ready. Data Strategy Chart a clear path to data-driven operations.

Insights

Stay connected to the ideas shaping utility innovation. Our insights highlight trends and perspectives at E Source — explore content that inspires new approaches and informed decision-making.

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Featured insights

Featured insights →

Arrearages negatively impact utilities and their customers Wrangling market effects in the Wild West of heat pump interventions Standout CIS transformations start with clarity, not just technology

Trending topics

Vegetation Intelligence Arrears Recovery DER Measurement & Verification Access & Affordability

About E Source

We blend industry-leading research, data science, and consulting services to help utilities make and implement better, data-driven decisions that positively impact their customers, their bottom line, and our planet.

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E Source Forum 2028

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E Source Forum 2028

Save the date for the 2028 E Source Forum.

October 3-October 5, 2028 Denver, CO

Save the date for the 2028 E Source Forum.

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