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Most recent content on this topic
Innovative residential rate design and pricing
January 8, 2016
This E Source market research study provides utilities with critical customer insights as they consider changes to residential rate structures and pricing options.
Measure Insights
March 2, 2021
E Source Measure Insights speeds up program-planning time by consolidating all the important technical reference manual data in a structured online database of deemed savings values and other measure-specific assumptions on which utilities base their demand-side management program calculations.
Omnichannel Survey
E Source assessed the omnichannel efforts of the utility industry across eight customer-facing channels. Our survey looks at the health and integration of those channels from a representative sample of US and Canadian residential customers and their utilities. E Source members can view the results.
Large business DG market research study
January 7, 2019
To help utilities understand what motivates large and midsize business customers across the US and Canada to acquire photovoltaic systems and other distributed-generation technologies, E Source is undertaking a major market research study. Learn how you can join the study.
Apples and oranges: Aggregating data from electricity-conservation programs
Bryan Jungers, Tim Stout | March 7, 2014
E Source has been collecting information about demand-side management (DSM) program performance to answer powerful questions about the industry as a whole. We're addressing big-picture questions about our industry by taking a data-driven approach to industry analysis and benchmarking.
White paper
E Source announces top utilities in large business customer satisfaction
October 15, 2012
Silicon Valley Power, City of Palo Alto Utilities, Florida Power & Light, and Snohomish County Public Utility District took top honors in large business customer satisfaction.
What energy-saving tips can help residential customers lower summer bills?
Spencer Sator | August 22, 2022
We give suggestions for how residential customers can save energy and lower costs during hot spells or the summer months. We have ideas for keeping the heat out, limiting activities that create heat, and efficiently using air conditioners.
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