Account Management Service
Most recent content on this topic
E Source commits to helping utilities address energy affordability and equity challenges for vulnerable customers
Sannie Sieper | October 30, 2023
This press release announces the launch of the E Source Affordability and Equity practice, which merges best-in-class research and advisory capabilities with expertise, data science, and implementation services to help utilities better serve vulnerable customers and communities.
Press release
Large business customers desire energy reliability, effective emergency communications, and trustworthiness
Sannie Sieper | October 19, 2023
This press release announces the results of the E Source 2023 Business Customer Satisfaction Study, an annual survey of more than 600 large business utility customers.
Press release
Small and midsize business customers desire energy reliability, trustworthiness, and effective emergency communications
Sannie Sieper | October 19, 2023
This press release announces the results of the E Source 2023 Business Customer Satisfaction Study, an annual survey of more than 1,400 small and midsize business utility customers.
Press release
Fostering energy affordability and equity in the utility space
Ben Nathan | November 7, 2023
Energy affordability and equity are core to our mission at E Source. Join us to learn how utilities can navigate challenges and better serve their income-qualified and other vulnerable and underserved customers and communities.
Online event
Providing customers with new energy-saving measures to help meet decarbonization goals
June 15, 2023
This case study explains how an E Source membership helped a utility provide its customers with new energy-saving measures to help meet its decarbonization goals.
Case study
Creating customer-centric DSM programs
Erin Penksa | April 5, 2023
Host Bryan Jungers welcomes to the podcast Tom Lienhard, executive consultant to E Source, and Barend Dronkers, product strategist for Customer Energy Solutions at E Source, to talk about DSM programs and what utilities should be doing to keep them moving forward to benefit customers.
Podcast
E Source selected to design, build, and operate New York’s Integrated Energy Data Resource platform
Sannie Sieper | December 12, 2022
This press release announces the selection of E Source by the New York State Energy Research and Development Authority to develop New York’s Integrated Energy Data Resource (IEDR) platform.
Press release
Meet the E Source Mobility Service
Rachel Buckley | December 6, 2022
Utilities are facing an unusual opportunity problem: to integrate electric transportation into their portfolio of offerings and the grid. During this webinar you’ll meet our team of global mobility experts and learn how E Source’s research and advice can help solve your biggest mobility challenges.
Online event
Small and midsize business customers desire energy reliability and trustworthiness
Sannie Sieper | November 10, 2022
This press release announces the results of the E Source 2022 Business Customer Satisfaction Study, an annual survey of more than 1,600 small and midsize business utility customers.
Press release
How to make your utility programs more equitable
Dannah Moore | November 10, 2022
Quinn Parker, founder and CEO of Encolor, closed out E Source Forum 2022 by defining what it means to operationalize equity in utility programs. Here are three actions you can take at your utility to make your programs more equitable.
Report
