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In 2023, the Equity in the Clean Energy Economy collaborative conducted two voice-of-the-customer surveys focused on various equity-related issues. Join us to dive into the survey findings and what they might mean for utilities and their efforts to improve affordability and equity.
Managing affordability is a critical need and strategic priority for utility industry stakeholders. Join us for a utility regulators–only webinar to review the findings from the E Source Low Income Energy Issues Forum (LIEIF) survey of 1,000 low- and moderate-income (LMI) consumers.
Join us to explore the role of labor analytics in helping utilities reach and exceed their goals related to energy conservation, clean energy, emission reductions, and community engagement . Learn how labor analytics is a pivotal, yet underutilized, element in the clean energy transition.
Learn how battery pricing has changed in the past year and hear our projections for the next year. If you’re looking for battery price forecasts, you won’t want to miss this. We’ll make sure you understand the factors that affect battery pricing and the implications of battery price fluctuations.
Energy affordability and equity are core to our mission at E Source. Join us to learn how utilities can navigate challenges and better serve their income-qualified and other vulnerable and underserved customers and communities.
Advanced metering infrastructure (AMI) serves up a wealth of data, but how can you use that data to get the most of out your investment? A broader, system-of-systems viewpoint can reveal more-sophisticated Day 2 opportunities related to operations and customer experience. Join us to learn more.
In an increasingly electrified world, it’s important to understand and forecast new demand on the grid. Join us to learn how Alabama Power partnered with E Source to predict the installation of Level 2 EV chargers in its service area. We’ll also explore what’s next in grid-edge analytics.
From COVID to inflation, low- and moderate-income customers have faced numerous economic challenges in recent years. Their experiences with and expectations for utility service and demand-side management offerings are important to understand so you can adjust your offerings to meet customer needs.
Take a peek into the daily life of millennials and Gen Z. Technology, apps, the internet—these are ingrained in the habits of the next generation of utility customers and employees. We’ve invited several of these next-gen customers to tell us how they use technology and what it means for utilities.
Highlights from the 2023 Electric Vehicle Residential Customer Survey
Do residential utility customers have a good understanding of EVs, EV programs, and EV technology? If not, what should utilities focus their education efforts on? In this online exchange, we’ll discuss our latest EV survey results and explore how this data can guide your customer education efforts.