Search

Refine search

Type

Service

Topic

Tool

Refine search

Type

Service

Topic

Tool

411 - 420 of 767 results
Meet the E Source Mobility Service (New Format)
Utilities are facing an unusual opportunity problem: to integrate electric transportation into their portfolio of offerings and the grid. During this webinar you’ll meet our team of global mobility experts and learn how E Source’s research and advice can help solve your biggest mobility challenges.
Refreshing the way we bill: Prepay energy customer survey
Hear from Jamie Wimberly, one of the foremost experts on prepay energy, as he leads this webinar by providing an overview of prepay energy, the details of the annual customer survey of the Prepay Energy Working Group, and what it means to the utility industry.
Smarter storm preparation: Predictive insights with Alabama Power
As extreme weather events become more frequent, utilities are adopting advanced tools for better preparation and response. Join us to learn about Alabama Power’s predictive, data-driven approach to outages, resource allocation, and asset assessments throughout the storm life cycle.
Improve credit and collections operations
In this webinar, we’ll discuss innovative approaches for improving your credit and collections efforts and arrears management. We’ll also share insights into the shifting consumer landscape.
The energy assistance customer journey: Mapping and improving the experience for low-income customers
Join us to learn how you can use customer journey mapping to better understand the current customer journey and improve the low-income customer experience. We’ll discuss what everyone involved can do to make a difference, including utilities, agency partners, and customers.
How much do batteries cost in 2024?
Use tools from Battery Next to better understand cell and system costs
The E Source Battery Next Forecast Database is an industry-leading tool to help utilities better understand the current and future state of the battery market. Join this webinar to learn more about the tool and where we expect pricing to go for the rest of 2024.
Managing the affordability crisis
The traditional approaches to keeping customers current and out of debt aren’t working as intended. We’ll be discussing alternative approaches to arrearage management, as well as how to use data science to be much more proactive and precise.
Heat-related disconnection moratoriums: Critical review and policy recommendations
In the summer of 2023, the City of Phoenix experienced 54 days of extreme heat – over 110 degrees. SRP began the process of reviewing its moratorium policy and practices to determine if a policy change was necessary. This process involved stakeholder interivews, customer surveys, and more.
The largest cost drivers in a water AMI project
In this E Source webinar, we’ll explore what water utilities need to consider when upgrading a metering system to advanced metering infrastructure (AMI). Topics will include pricing AMI deployment and best practices for location surveying.
The power within: Understanding the switch from nickel manganese cobalt to iron phosphate for grid storage applications
Learn why battery chemistry is changing from the widely used nickel manganese cobalt to iron phosphate for grid storage. We’ll dive into the implications of this regarding costs, system safety, lifetime, and other key factors to help advise customers on how to prepare for these changes.