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In this webinar, we'll explore what it takes to launch a successful gas AMI program and what to expect at each stage of deployment.
Key findings and recommendations from the E Source multi-client study
Join us to learn about this landmark, energy assistance LMI customer journey mapping multiclient study, its key findings, and recommendations.
Test Event Subtitle
Download the presentations from the 2018 E Source Forum. The Forum keeps you current on today’s utility trends, best practices, and critical issues. We blend content, networking, and fun to create a unique atmosphere of collaboration among more than 600 utility professionals.
Join us to learn about a new multi-client study that uses customer journey mapping to better understand and improve the income-qualified customer experience of demand-side management (DSM) programs.
Join us to learn about a new multi-client study that uses customer journey mapping to better understand and improve the income-qualified customer experience of demand-side management (DSM) programs.
Save the date for the 2028 E Source Forum.
Save The Date
The findings from the 2024 State of Utility Customer Survey reveal a steady erosion of how customers rank their utility in terms of customer service, ease of interacting with their utility, and reliability.