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1 - 10 of 31 results
Social media roundup: Q4 trends from the top-performing utility posts
Utilities should track social media metrics to see how often people interact with their content and how aware customers are of utility offerings. Here are some trends from the past three months and an award-winning campaign by Alabama Power Company.
3 ways utilities use data to improve storm response before, during, and after a storm
As severe storms become more common, utilities must improve their preparation and response methods to maintain reliability, effectively manage resources, and build a more resilient grid. Here are three ways utilities can use data to strengthen response efforts throughout the storm life cycle.
Achievements in Customer and Employee Experience: 2024 honorees
This blog honors this year’s winners of the Website Benchmark Award of Excellence and the Achievements in Customer and Employee Experience—utilities that create excellent experiences for their customers and provide a supportive and engaging workplace for their employees.
Social media roundup: Q3 trends from the top-performing utility posts
Utilities should track social media metrics to see how often people interact with their content and how aware customers are of utility offerings. Here are some trends from the past three months and an audience-centric strategy from ComEd.
Keeping customers at the heart of the transition to grid flexibility: A look at this year’s Forum keynote address
This year's E Source Forum will kick off with an inspiring keynote address led by thought-provoking speakers who’ll motivate you for what’s to come. Let’s take a look at what you can expect this year and get to know our keynote speakers.
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From the park to the peak: What to expect from Forum 2024
Every year, we bring you the latest breakthroughs and trends in the utility sector—along with a healthy dose of fun—and this year is no different. So, what can you expect from this year's E Source Forum? Read this blog to find out!
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