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1 - 10 of 10 results
CC&B application upgrade and migration
Consulting case study
This case study explains how E Source helped one of the nation's largest investor-owned utilities shorten its disaster recovery time from 24 hours to under 4 hours with a CC&B application upgrade.
CIS transformation and automated performance testing with the City of Roseville
Consulting case study
This case study explains how the E Source Solution Services team helped the City of Roseville with a seamless CIS transformation and automated performance testing.
Modernizing a large meter program with AMI deployment
Consulting case study
This case study explains how the E Source Technology Planning and Implementation Consulting team helped a West Coast utility modernize a large meter program with an AMI deployment.
Procuring a reliable network-as-a-service vendor to support an AMI implementation
Consulting case study
This case study explains how the E Source Technology Planning and Implementation Consulting team helped WaterOne procure a reliable network-as-a-service vendor to support its AMI implementation.
Ensuring a smooth AMI rollout with QA
Consulting case study
This case study explains how the E Source Technology Planning and Implementation Consulting team helped a California water utility plan and implement a stellar QA program during its AMI rollout that prioritized fieldworker safety and ensured a smooth meter installation process.
Upgrading a CIS and MDMS to provide an evolved, reliable, and efficient customer experience
Consulting case study
This case study explains how the E Source Solution Services team helped a utility upgrade a CIS and MDMS to provide an evolved, reliable, and efficient customer experience.
Modernizing the CIS to facilitate a small utility’s big dream to improve the customer experience
Consulting case study
This case study explains how the E Source Solution Services team helped a utility achieve its big dream of modernizing its CIS and improving the customer experience.
Saving customers’ lives with an advanced metering infrastructure implementation at Loudon Utilities
Consulting case study
This case study explains how the E Source Technology Planning and Implementation Consulting team helped Loudon Utilities Board upgrade more than 20,000 gas, water, and electric meters in its territory to provide an improved customer experience, cut costs, and decrease its fleet’s carbon footprint.
Within scope, under budget, and on time: How Citizens Energy Group implemented a new CIS without skipping a beat
Consulting case study
This case study explains how the E Source Solution Services team helped a utility confidently navigate the assessment, procurement, and implementation stages of upgrading their customer information system.
Income-qualified customer engagement: Solution provider panel
We’ve invited three solution providers to describe their utility partnerships with the goal of improving enrollment in income-qualified assistance programs and boosting program success. Don’t miss our moderated panel featuring representatives from GetRaindrop, PromisePay, and Findhelp.org.