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121 - 130 of 768 results
Streamlining the customer experience with next-level AMI Day 2 opportunities
Consulting case study
This case study explains how the E Source Technology Planning and Implementation Consulting team helped a utility take advantage of its AMI Day 2 opportunities to improve the customer experience.
Creating customer-centric DSM programs
Delivering DSM programs that benefit the customer
Host Bryan Jungers welcomes to the podcast Tom Lienhard, executive consultant to E Source, and Barend Dronkers, product strategist for Customer Energy Solutions at E Source, to talk about DSM programs and what utilities should be doing to keep them moving forward to benefit customers.
E Source 2023 Utility Ad Awards Contest is now open
E Source is now accepting submissions for the top utility advertising campaigns
This press release announces the launch of the 2023 E Source Utility Ad Awards Contest. The annual contest recognizes and rewards creative excellence in utility advertising and is open to any electric, gas, or water utility located in the US or Canada.
Storm season is coming
How data science can predict outages and help you keep customers informed
Preventing outages is the best way to provide the optimal customer experience. And thanks to the power of data science and predictive analytics, E Source has curated tools that help utilities better anticipate outages.
Upgrading a CIS and MDMS to provide an evolved, reliable, and efficient customer experience
Consulting case study
This case study explains how the E Source Solution Services team helped a utility upgrade a CIS and MDMS to provide an evolved, reliable, and efficient customer experience.
7 steps for building your utility’s content strategy
Content strategy guides how you create and manage content to meet customer needs and support business objectives. You can produce content without a strategy, but it will be inconsistent and without purpose. To build and mature your utility’s content strategy, we recommend taking these seven steps.
E Source launches Mobility practice to help utilities take charge of clean transportation
New practice provides the information resources, data solutions, and industry expertise that utilities need to help them plan, execute, and scale their transportation electrification programs and investments
This press release announces the launch of the E Source Mobility practice, which provides utilities with the guidance they need to transition from solely serving stationary loads and customers to becoming transportation fuel providers for the clean energy economy.
How PG&E applied findings from the E Source Website Benchmark study to achieve digital equity
Research and advisory case study
This case study explains how an E Source membership and the E Source Website Benchmark study helped PG&E achieve digital equity.
Predicting new business projects to optimize staffing and infrastructural resources
Data science case study
This case study explains how the E Source Data Science team helped a West Coast gas utility predict new business projects to optimize staffing and infrastructural resources.
Targeting system reliability investment based on historical and predicted weather patterns
Data science case study
This case study explains how the E Source Data Science team helped a southern utility use historical and predicted weather patterns to target system reliability investment.