According to data from the E Source Account Management Assessment, utility key account managers’ tenure and salary have decreased, indicating a workforce shift to a younger generation. It’s important to have account plans and processes in place so you can seamlessly transfer knowledge from seasoned veterans to the new workforce.

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Contributing Authors

Senior analyst, Market Research

Laura Ruff Agard specializes in collecting and analyzing data on distributed energy resources (DERs). In her role at E Source,...