According to data from the E Source Account Management Assessment, utility key account managers’ tenure and salary have decreased, indicating a workforce shift to a younger generation. It’s important to have account plans and processes in place so you can seamlessly transfer knowledge from seasoned veterans to the new workforce.

Download  How a Younger Workforce Affects Trends in Account Manager Salary and Tenure (PDF)


Contributing Authors

Senior Analyst, Market Research Services

Laura Ruff Agard is a market research analyst who specializes in distributed energy resources (DERs) and utility marketing data collection and...