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291 - 300 of 768 results
What are some ways to use gamification to encourage energy efficiency?
An Ask E Source answer
Are you looking to encourage some friendly competition in your neighborhood programs? In this answer, we highlight four programs that used gamification to engage communities in energy-saving challenges and offer resources that can provide ideas for adding a competition component to your programs.
Are you recommending the right products and services to your large business customers?
Findings from the 2019 Large Business Gap and Priority Benchmark
Which utility-provided products and services can help large business customers reach their energy-savings goals and generate revenue for the utility? This snapshot highlighting data from our 2019 E Source Business Customer Satisfaction Study has the answers.
Give them what they want: SMB customers are interested in saving energy through their utility
Findings from the 2019 Small and Midsize Business Gap and Priority Benchmark
Which utility-provided products and services can help small and midsize business customers reach their energy-savings goals and generate revenue for the utility? This snapshot highlighting data from our 2019 E Source Business Customer Satisfaction Study has the answers.
Decarbonization: The defining utility trend of the next decade?
Over the past three years, states, provinces, cities, and utilities across the US and Canada have made bold commitments to address carbon emissions. As of March 2020, more than 20 utilities in the US have announced they’ll supply their customers with carbon-free or net-zero-carbon energy by 2050.
Stop calling electric vehicle rates “time of use”
We found that utilities and customers like electric vehicle (EV) time-of-use (TOU) rates, but customers don't like the phrase "time of use." In this e-book we summarize our research on TOU rates and customers’ perceptions of them. We also tell you how to improve your TOU rate.
2020 trends in social media
If you want to remain relevant and engage with your customers on social media platforms, you have to keep up with social media trends. But we know that’s a daunting task. So we did the work for you.
The top-of-mind topics for demand-side management leaders
Takeaways from the fall 2019 DSM Executive Council
In this e-book, we summarize the challenges and solutions that demand-side management (DSM) leaders discussed at the fall 2019 DSM Executive Council.
E Source adds predictive data science expertise through acquisition of TROVE
This press release announces the E Source acquisition of TROVE Predictive Data Science, which delivers data-driven artificial intelligence solutions for utilities’ customer- and infrastructure-related challenges.
E Source announces acquisition of UtiliWorks
This press release announces the E Source acquisition of UtiliWorks, a professional services advisory firm that focuses on the water, electric, and gas utility markets.
Customer challenges versus utility challenges: Shifting our perspectives
By framing questions from the customer’s perspective (not the utility’s), it forces us to be laser-focused on human needs. Find out how you can use customer insights to better design and market your utility’s programs.