Highlights from the 2020 Electric Vehicle Residential Customer Survey
What does your utility need to do to get ready for electric vehicles? This snapshot of data from the E Source 2020 Electric Vehicle Residential Customer Survey can help you select technologies, design programs, and create a seamless customer experience.
It’s clear that utility staff won’t be rushing back to the office any time soon. In the meantime, how do you continue to engage staff at home and help them connect with one another and their managers?
Project for Colorado Energy Office will help state meet goal of nearly 1 million EVs on the road by 2030
This press release describes the research E Source conducted for the Colorado Energy Office. The Colorado Electric Vehicle Education and Awareness Roadmap identifies barriers to electric vehicle adoption and highlights messaging strategies that will help the state overcome such hurdles.
An Ask E Source answer
From model homes showcasing the latest efficiency technologies to community events, exhibits, website articles, social media posts, and statewide school curricula, utilities use old-school and new-school methods to teach customers about energy efficiency.
This press release announces the E Source acquisition of artificial intelligence (AI) and machine-learning company StrategyWise, the latest in a series of investments over the past year designed to expand E Source’s data science and AI capabilities.
Findings from the 2020 COVID-19 Residential Survey
Your customers want to pay their utility bills on time and in full. But due to COVID-19, some of your customers have needed to prioritize certain household bills over others. In the 2020 E Source COVID-19 Residential Survey, we asked customers how and why they prioritize their household bills.
To accommodate any COVID-19-related safety requirements or customer concerns, you need to reassess your new-construction processes. Take this time to become a better partner for builders, contractors, and end-use customers, and to provide an improved experience during the new-construction process.
E Source will use Claritas’s PRIZM® Premier segmentation tool to help its clients identify and reach the right customers with the right offerings
This press release announces a new partnership between E Source and Claritas that will help energy and water utilities enhance traditional program designs and create powerful, targeted marketing campaigns.
Reaches major milestone with the City of Santa Barbara
This press release announces UtiliWorks Consulting’s 100th consulting client, the City of Santa Barbara, California. UtiliWorks will help the City of Santa Barbara with its transition to advanced metering infrastructure.
COVID-19 has affected every major industry around the world. For example, utilities have stopped shutoffs for nonpayment at least through May 31. No doubt a necessary act, but it will cause complications: a significant number of utility customers will be overdue on their bills in the next 24 months.
