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271 - 280 of 787 results
Engaging middle managers to stoke a customer-centric culture
Organizations often overlook the critical role managers play in creating a customer-centric culture. Don't assume your managers know everything about your customer experience initiatives. Learn how to take action, educate, and empower them to be powerful customer experience advocates.
How the 2020 E Source Forum helped utilities address their biggest challenges
As we look back on the 2020 E Source Forum, one theme stands out: change. We not only hosted the first virtual E Source Forum but also hosted the biggest Forum yet and amid COVID-19 and a changing economic and political climate. Find out which sessions were the biggest hits among utility attendees.
The top 10 sessions from the 2020 E Source Forum
At this year’s E Source Forum, we featured 27 sessions across two days and four themes: postpandemic recovery, decarbonization, utility of the future, and serving vulnerable communities. Find out which sessions were most popular, catch up on the key takeaways, and watch the session recordings.
Which customers have Level 2 EV chargers, and what programs should you offer them?
Level 2 electric vehicle chargers can stress your peak demand periods if you don't properly manage the loads. Read this report to learn how E Source helped PPL Electric Utilities locate its customers with Level 2 chargers and what types of programs you can offer customers in your territory.
Which customers have Level 2 EV chargers and what programs should you offer them?
Level 2 electric vehicle chargers can stress your peak demand periods if you don't properly manage the loads. Read this report to learn how E Source helped PPL Electric Utilities locate its customers with Level 2 chargers and what types of programs you can offer customers in your territory.
E Source brings acquired brands under its umbrella, expands data science and consulting offerings for utilities and cities
Utility-focused data science company E Source introduces its new logo and website, designed to bring its newly acquired companies under the E Source brand.
E Source expands technology planning and implementation capabilities with acquisition of Excergy Corp.
This press release announces E Source’s acquisition of Excergy, a consultancy that focuses on the water, electric, and gas utility markets.
Utility Ad Awards Contest winners 2019
View the winners of the 2019 E Source Utility Ad Awards Contest.
E Source announces winners of the 2020 Utility Ad Awards Contest
BGE, Enbridge Gas, LG&E and KU, PEPCO Holdings Inc., Southern California Gas Co., and WPPI Energy take top honors
This press release announces the winners of the 2020 E Source Utility Ad Awards Contest. We recognized this year’s top utilities for creativity as well as demonstrated success in areas such as increased brand awareness, website traffic, and program participation.
E Source announces winners of fourth annual Achievements in Customer and Employee Experience
2020 honorees include Con Edison, American Electric Power, Hydro-Québec, and NIPSCO
This press release announces the winners of the annual E Source Achievements in Customer and Employee Experience, which recognizes utilities that have implemented projects that have noticeably improved the experience of their customers and employees.