E News, our free monthly email newsletter, will help you improve your utility programs by offering insights, observations, and information about the retail energy industry. Through E News we hope you’ll discover new ideas, food for thought, or something that helps you do your job better. Take a look at some past issues below.

Forging a path to a brighter energy future for all: Reflections on the E Source energy equity framework

Energy equity continues to be the priority for many in the utility industry. And we don’t expect these important efforts to lose momentum any time soon. Let’s reflect on what the utility industry has accomplished so far, based on each element of the E Source energy equity framework. Published: October 27, 2022

Turning roadblocks into on-ramps: The path to fleet electrification

The best thing utilities can do right now to support fleet electrification is to build out program offerings. Learn which five areas we think utilities should be focusing on to help business customers with fleet electrification. Published: August 30, 2022

The first five steps to a successful CIS implementation

Updating your customer information system (CIS) will affect nearly every employee and function within your utility. But a CIS project is more than just a technological change—it requires organizational and individual change. Learn about our recommendations to prepare for your CIS implementation. Published: July 26, 2022

How can utilities navigate the imminent battery wave?

In the current battery market, there are supply chain issues, material shortages, and manufacturing limitations. But demand for batteries is skyrocketing. Learn how E Source can help you navigate the battery market with data science and our proprietary Battery Forecast Database. Published: June 28, 2022

Understanding low- and moderate-income customers’ needs through data science and ethnography

To best serve low- and moderate-income (LMI) customers, utilities need to understand them at a granular level. Data science and ethnography can help us treat LMI customers as an Audience of One so we can develop holistic, equitable solutions that will address the root causes of LMI challenges. Published: May 25, 2022

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