This is the logo for the E Source Achievements in Customer and Employee Experience awards

The 2019 E Source Achievements in Customer and Employee Experience is now closed. Stay tuned for our announcement of the finalists and join us at the 2019 E Source Forum as we celebrate the winners. For information about the contest or the Forum, contact us.

If you’re working on improving your customer or employee experience, we want to know about it! Tell us about your program and we’ll consider it for an Achievements in Customer and Employee Experience award.

Our judges will evaluate submissions based on:

  • Unique approaches and creativity
  • Whether the project impacted multiple areas of the organization
  • Metrics and results
  • Overall impression

We’ll honor the winners in front of their utility peers during the 2019 E Source Forum awards luncheon and feature their achievements in a special Forum session. Need some inspiration? Check out the winners from 2018 in the blog post These Utilities Love Their Customers (and Their Employees).