Distributed Energy Resource Strategy Service
Most recent content on this topic
Applying VOC strategies to transform every customer journey
Sara Patnaude | June 24, 2021
As customer expectations and demands continue to change, utilities need to design and implement customer journeys that reflect their needs, wants, and preferences. Wondering where to begin on the customer-journey transformation? Ethnographic research may be your answer.
Newsletter
4 steps to getting started with building electrification
Rachel Reiss Buckley | May 25, 2021
By offering building-electrification programs to customers, utilities can increase the adoption of electric end-use technologies inside buildings. But where do you begin with these programs? Look to our four steps to getting started with building electrification for inspiration.
Newsletter
Strategies for EV charging resiliency during natural disasters
April 13, 2021
Learn how E Source Management Consulting helped a large northwestern utility investigate mobile and deployable electric vehicle charging options to enhance charging resiliency during natural disasters. We investigated the feasibility of several products and crafted a disaster-preparedness plan.
Case study
Promoting induction cooking to support residential efficiency and decarbonization
Essie Snell | April 15, 2021
Induction cooking is a proven yet fairly unknown technology that can help utilities meet both efficiency and decarbonization goals. And induction offers customers a slew of benefits, including better cooking performance, increased safety, and easy cleanup.
Report
Will legacy car companies ever truly embrace EVs?
Jeremy Fischer | April 12, 2021
In our inaugural episode of PowerTalking, host Bryan Jungers chats with E Source’s chief instigation agent Bill LeBlanc and electric vehicle (EV) advocate Chelsea Sexton. Their rich dialogue covers the future of EVs—from car battery size to market penetration.
Podcast
E Source launches OneInform to help utilities drive the next generation of customer programs
Sannie Sieper | March 9, 2021
This press release announces the launch of E Source OneInform, a new suite of machine-learning tools designed to revolutionize the way utilities manage and develop customer programs.
Press release
From direct load control to flexible grid management: The evolution of demand response
Clare Valentine, Amy Schmidt | March 17, 2021
Utility demand response is moving from traditional one-way direct load control programs to flexible, dynamic approaches that meet grid needs, maintain high customer satisfaction, and support increased adoption of renewables. We’ve identified five trends that are leading this transition.
Report