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As electrification and decarbonization efforts accelerate, utilities and policymakers are deploying an ever-growing toolkit of flexible load solutions: from time-of-use (TOU) rates and demand response to managed EV charging, solar PV, battery storage, and electrified heating. Each intervention offers potential benefits: lower emissions, grid optimization, and customer savings. But what happens when they intersect, overlap, or collide?
Across the country, utilities are navigating a convergence of pressures—rising temperatures, escalating energy costs, shrinking federal assistance, and the growing vulnerability of both traditionally income-qualified and financially stressed “middle market” households. Our recent industry discussion revealed not only the depth of these challenges, but also a powerful collective will to address them through trust, empathy, collaboration, and innovation.
As resilience gains urgency, utilities face a gap in how it’s defined, valued, and integrated into DER planning.