Rachel Reiss Buckley’s career in the demand-side management (DSM) field has followed the rise of smarter technologies to enable customer-centric demand response and energy efficiency. Her expertise in overall DSM industry trends has led to work on next-generation portfolios and program benchmarking, as well as the evolution of DSM department structures into a focus on customer energy solutions. Today, as a member of the E Source leadership team, Rachel oversees the people, products, data platforms, and strategy for bringing our DSM, technology, and distributed energy data and analytics to the utility market. Rachel works with cross-functional teams to determine product roadmaps, engage service members, and continually broaden our reach through our sales strategy and presence at industry events. Rachel has worked at E Source since 2000 and has an MS from the University of Colorado at Boulder and a BA from Colgate University.
Content by this author
During COVID-19, utilities have the unique opportunity to improve how they engage with customers in a more personal and proactive way. Utilities can use quantitative and qualitative data to understand their customers as individuals—or as an audience of one—and predict which actions they’ll take.
Learn to use the newly redesigned E Source DSM Insights and Measure Insights: For solution providers
We’ve recently made major improvements to E Source DSM Insights and Measure Insights. Both tools now have easier-to-use interfaces and a new data set for portfolio benchmarking. Join us for an exclusive event for solution providers to learn how these changes will make your job easier!
We’ve recently made major improvements to E Source DSM Insights and Measure Insights. Both tools now have easier-to-use interfaces and a new data set for portfolio benchmarking. Join us for an exclusive event for utilities to learn how these changes will make your job easier!
Using data from E Source DSM Insights, we analyzed average portfolio savings as a percentage of sales. Our infographic shows which utilities have achieved average annual energy savings of at least 2% and is an example of how E Source can help you benchmark your demand-side management portfolio.
Learn how to navigate through the newest dashboard in E Source Measure Insights. The TRM Values dashboard contains all the data to compare measures across multiple technical reference manuals.