Large business customers desire energy reliability and effective emergency communications
E Source is pleased to announce the results of the E Source 2021 Business Customer Satisfaction Study. The company surveyed large business customers to discover the utility attributes they value most as well as where their utility ranks on those attributes. The survey uses a 10-point scale, where 1 is the lowest score and 10 is the highest. Among seven attributes, large business customers selected four as most important for a utility to possess:
The new batterification macrotrend and our battery market forecast
Batteries are playing a huge role in the global energy transition and are growing at a record rate. In the stationary storage market, batteries are at the heart of utility-scale energy storage projects, whether as stand-alone solutions or as part of solar-plus-storage deployments.
Optimizing Con Edison’s electric vehicle messaging through ethnographic research
E Source advises utilities to improve account and sector planning
E Source has published the results of the E Source 2021 Account Management Assessment. The company surveyed utilities to reveal how well account management departments delivered on customer expectations. Researchers scored participating utilities in four equally weighted categories on a scale 0 to 25, with 25 being the highest category score. Key findings include:
E Source acquires AAC Utility Partners to help utilities accelerate their transformation to digital, data-driven organizations
Energy equity: Everyone deserves access to clean energy and energy efficiency
Utilities are at the crossroads of two great movements. They’re seeking to transform the energy system into one that’s not only cleaner but more efficient, resilient, and affordable. Simultaneously, social justice movements have been sweeping across the globe, encouraging utilities to explore their role in increasing energy equity and environmental justice.
Boosting bargaining power through granular battery market forecasting
A West Coast power plant developer partnered with E Source to help them confidently negotiate with battery suppliers. The developer engaged the E Source Battery Solutions Research and Advisory team, using the E Source Battery Cost Model sensitivity calculator and reading E Source’s quarterly battery market forecast reports to better understand the dynamics of the market in order to forecast the cost fluctuation for battery materials over time.
E Source elevates the strategic value of data in the utility sector’s quest to meet sustainability, reliability, and equity goals
Following eight acquisitions in the past 24 months and a year of increasingly successful strategic client engagements, E Source has emerged as the data solution provider best able to help energy and water utilities meet their most pressing infrastructure, program, and equity challenges on the path to a “The Sustainable Utility: Data takes center stage”.
Let's meet today's demands - and plan for what's next.
What challenge is top of mind for your team right now? Reach out to start a focused conversation about your priorities and explore solutions shaped around your specific goals.