10 recommendations for utility website design
E Source style guide and word list
Welcome to the E Source style guide (PDF) and word list (PDF). We created these resources to help E Source employees write clear and consistent content across the E Source website.
Design emails and newsletters your customers will read
Understanding low- and moderate-income customers’ needs through data science and ethnography
Low- and moderate-income (LMI) customers have their own unique challenges that make a homogenous approach to serving them meaningless. Historically, utilities might have tackled these challenges with a tried-and-true approach: throw money at them. But that won’t work this time. To best serve LMI customers, we need to understand them at a granular level.
Calculating the value of CX
Delia D. Patterson joins E Source advisory board
E Source, the data authority for the utility industry and enabler of “The Sustainable Utility: Data takes center stage”, is pleased to announce that Delia D. Patterson has joined the E Source advisory board. Patterson is the senior vice president of Advocacy & Communications and general counsel at the American Public Power Association (APPA) and the recently elected president of the board of directors of the Energy Bar Association.
TE Insights
How can utilities navigate the imminent battery wave?
It’s crucial for utilities to get accurate information about energy storage technology and the complex dynamics at work in the battery market. In the current market, there are supply chain issues, material shortages, and manufacturing limitations, all of which drive uncertainty. And demand for batteries is skyrocketing.
Storm Insight: Outage management
E Source helps utilities streamline their outage prediction systems, allowing them to cut costs, improve system reliability, and optimize crew work plans and schedules.
Learn more about E Source Digital Grid Solutions can help you make the most of your outage prediction system.
Storm Insight: Power restoration prediction
E Source helps utilities streamline their outage prediction systems, allowing them to cut costs, improve system reliability, and optimize crew work plans and schedules.
Learn more about E Source Digital Grid Solutions can help you make the most of your outage prediction system.